Jelani Fulton Email & Phone Number

Stone Mountain, GA, US

Greater Atlanta Area

* Provide Tier 1.5 IT support for various CNN systems; Monitor broadcast technologies and issue alert notifications for out of tolerance conditions.* Operate Quality Control systems to confirm the highest quality of live news feeds appearing on CNN, CNN International, HLN, and CNN Español; observe and adjust color balance and audio levels before the feeds.

Atlanta, Georgia

• Assist in daily desk side support of PC’s and Mac machines and also setup of smartphones and tablets for more than 400 staff, freelance and temporary personnel.
• Work with 3rd party companies including ELEAGUE, NBA, PGA and others to execute projects for live television.
• Provide support directives for studio productions through managed server/workstation connectivity and graphical interface scoring systems.
• Provide assistance for internal projects to improve efficiency, speed and functionality of technology for the sports production group with NBA, PGA, MLB, and ELEAGUE programming and social content.
• Preparation of network equipment and supplies for remote events including NBA Hall of Fame, PGA Championship, MLB Conference Finals and HoopStat for March Madness Tournaments.
• Knowledge of software applications including Slack, MS TEAMS, Enterprise Connect, Active Directory, OneDrive, Dropbox, Service Now, Bomgar, Citrix Receiver, and Ubiquiti Networking Software.

Atlanta, Georgia

• Research and identify new tools or methodologies for improving the software testing practice
• Foster and engage in teamwork at the senior management and technical levels across business program lines.
• Perform defect tracking, analysis and reporting; assume ownership of defects through resolution
• Drive process improvement opportunities based on industry wide best practices.
• Work under minimal supervision on complex projects and assist more experienced colleagues as needed/requested
• Champion all QA and software testing processes and utilize continuous improvement to enhance or establish improved processes, including test automation

• Lead a team of crew members through the evening shift five days a week.
• Managed weekly inventory for Dunkin Donuts and Baskin Robbins daily, using Microsoft Excel.
• Successfully trained at least seven arriving crew members for the evening shift.
• Register operation, money collection and counting, stocking, and maintaining a clean and positive workplace.

Atlanta, Georgia

• Develop database, interface, and system design for project with a team of students.
• Organize project deliverables and documents in a timely manner, and lead project presentations.
• Analyze a large data set using database management software in order to present information to an audience in a convenient manner.
• Schedule team meetings for team building, task allocation, and communicating updates about the project.

Austell, GA

• Responsible for working with a team in order to successfully coordinate company outings and events.
• Organize highly important sales documents and contracts, both physically and digitally.
• Showcase project management skills by collaborating with several other departments in order to ensure client satisfaction.

• Biochemistry Labs
• Responsible for coaching a team of four students through a series of experiments.
• Developed and modified two weeks’ worth of lab procedures.
• Sustained a clean and organized lab station.

Bachelor’S Degree, Computer Science

Associate’S Degree, General Studies, 3.29

Activities and Societies: Mu Alpha Theta MESAMath, Engineering and Science Association