Jessica Cameron Email & Phone Number

Aberdeen, Gb

Aberdeen, Scotland, United Kingdom

I chose to move in company to Caledonian Optical, Duncan & Todd's lens manufacturer, to pursue a position that would potentially lead to further growth and development for myself within the company. I was a part of the Office team within the Lab which is the first department in which lens orders from customers would enter the manufacturing process.My responsibilities included:⦁ Manual booking in of client lenses using Innovations was my primary responsbility within the Office team.⦁ Recalcs - Lens orders that were sent through directly through the online ordering system that required certain paramters to be altered so that they could be appropriately and correctly processed.⦁ Errors - Lens orders that had been sent through and rejected by Innovations were received as an Error and would need to be reprocessed and corrected before being sent out into the Lab for manufacturing.⦁ Lens Picking - Once job tickets were trayed up the first step was to pick lenses from stock to then be sent to the next department.⦁ Rejects - Lens orders that were rejected at Quality Control were sent back to the Office department to be reprocessed.⦁ Answering incoming customer and client telephone calls and emails.

I was based at the Inverurie Duncan & Todd Opticians where my responsibilities included:⦁ Creating and maintaining patient records.⦁ Ensuring accurate records are available to the optician in advance of patient consultations.⦁ Scheduling patient appointments in conjunction with medical requirements and maintaining the diary.⦁ Processing the daily takings and cashing up.⦁ Processing patient contact lens orders and setting up Direct Debits.⦁ Handling all incoming telephone inquiries.⦁ Meeting and greeting patients and customers in to the Practice.⦁ Processing incoming delivery paperwork ie; Delivery Notes and Invoices.⦁ Assisting the Opticians, Dispensers and Practice Manager with any other miscellaneous tasks.

Aberdeen, Scotland, United Kingdom

Employed as a full time, permanent member of the Certification team as a Document Controller. I was unfortunately terminated due to the Covid-19 pandemic.

Aberdeen, United Kingdom

I am responsible for the administration and coordination of various activities within the service department. Duties include;Primary focal point for all incoming customer communicationsMaintaining the integrity of information on our system, Fieldmotion. This involves customer account setup & updates, equipment maintenance schedules, asset registers and inventory management.Coordinating the workload of our Field Engineers to ensure appointments are scheduled correctly and any spontaneous fault callouts are responded to efficiently to ensure customer satisfaction.Issuing job packs to the Field Engineers which include Risk Assessments and Method Statements.Ensuring all sales enquiries are recorded and forwarded to the relevant Area Sales Representative for actioning.Recording any customer complaints and taking any immediate corrective action within my capabilities or forwarding these internally to the relevant person to action.Raising monthly invoices and liaising with customers for outstanding purchase orders.Filing and updating internal records and systems to ensure these are accurate.Sourcing, raising purchase orders and expediting delivery of parts from suppliers.Training new starts, within the Sales & Service department, on procedures and systems.

Aberdeen, United Kingdom

Based at TWMA's Tullos site I handled the administration for the Maintenance and Fabrication departments, working closely with the Works Planner and site supervisors/projects team.Duties included:Collate and log timesheets and holiday forms for all site personnel.Maintain filing systems.Assist with any general administration duties for managers and supervisors, as well as operations and project teams in our Bridge of Don head office.Deal with incoming correspondence/enquiries; Phone calls/emails/scans etc.Getting quotations, making enquiries and creating requisitions on the internal database, CSAM.Using Navision to generate PO's to then send out to our Vendors.Create AFE's (Approval for Expenditure) to plan budget allowances on assets.Track Asset maintenance schedules via CSAM.Create Job Cards for all maintenance work carried out by Tullos staff, once completed they are typed up and filed.Coordinate with Training to plan courses for Tullos site staff.Deal with any site personnel requirements i.e.; PPE, Expenses, stationary etc.

Aberdeen, United Kingdom

Here I worked within Permanent Staff Recruitment. My duties included; Resourcing the right candidates for client vacancies with the use of several job boards, including LinkedIn as well as our own database, maintaining the internal database, and CV writing and formatting.

Aberdeen, United Kingdom

Temporary three-month contract)My role in Bryant was recruitment for the Oil and Gas industry on a wide range of engineering positions.

Aberdeen, United Kingdom

Aberdeen, United Kingdom

My responsibilities included; reviewing/writing CVs, creating job adverts and maintaining the internal database.

Coding

Level 3 Modern Apprenticeship In Management At Scqf Level 7, Pass

Hnc, Social Sciences

Education record