Jason Lee Email & Phone Number

San Antonio, Texas

Duties:* Manage/Monitor all equipment in a multi-site environment in compliance with regaulations and best practices.* Manage service desk with multiple technicians supporting internal customers.* Data analysis to help determine appropriate rating and underwriting decisions.* Manage own AUs within an enterprise Microsoft 365 environment* Maintain MFA authentication for all network entry ports (Duo)* Plan and budget all IT initiatives* Lead developer on public system for rating and managing personal lines property policies.* Enforce quality control standards across development opportunitiesSpecific project accomplishments:* Successfully onboarded 3 acquisitions into network and systems including Site to Site VPN, data migration, backup strategies, user security, web proxy, RD Gateways, and client VPNs as needed* Migration of data circuits on multiple occassions* Multiple replacements of firewalls with minimal incidents* Extensive project planning and workflow design* Implemented a service desk ticketing system and Agile development system* Completed cloud migration of Exchange* Completion migration from on-premises to cloud hosted phone system* Converted from analog fax lines to cloud hosted fax service* Designed and implemented multiple rating schemes for Personal Lines policies, including converting from Texas Benchmark to TIV based rating* Implemented CRM module including importing data from existing systems* Worked with vendors to create data flow to reduce manual entry needs across multiple systems

San Antonio, Texas

Accounts payable, reporting, process development, reconciliations, and special projects.

San Antonio, Texas

San Antonio, Texas Area

* Lead analyst for a small team, and served as media department assistant manager.* Played major role in designing systems and procedures for startup media buying department, including paperless filing system, file sharing, and data import.* Reporting: Designed, implemented, and maintained reporting system including data mining, data cleaning, and compilation utilizing complex Excel formulas, macros, and routines.* Operated as a Quality Assurance analyst for internal call center.* Performed requirement gathering and technical needs analysis for internal software design, as well as hardware and software purchase.* Performed multiple analyses used for cost-cutting of client enterprises.* Used historical evidence to conduct expected performance analysis used to price media buys, assist with budget goals, prepare call center, and determine expected revenue.* Handled all duties related to media traffic (assigning 800#s to stations, ordering tapes, sending instructions to dub house and stations, and filing all information) for an average of 50 stations per week.* Designed and maintained Excel spreadsheets, macros, and VBA scripts to facilitate operations resulting in savings of over 25 man-hours per week.

San Antonio, Texas Area

(2000-2001 Accounts Receivable Clerk, 2001-2003 Accounts Payable Clerk, 2003-2009 Bookkeeper, 2009-2012 Accounting Coordinator)* Varied experience in General Accounting (AR, AP, Cash Management, Bank Reconciliation, Journal Entries, GL Coding, Billing and Invoicing) in a cost center environment.* Heaviest experience in Cash Management, Reconciliations, and Billing/Invoicing* Requirement gathering and conversion to technical needs for internal software development and to assist with software conversion.* Developed and maintained Excel spreadsheets, macros, and VBA scripts to facilitate operations within multiple departments resulting in savings of over 70 man-hours per month.

(Contributer 2009-2011, Editor-in-Chief 2012-2013)*Publish articles and editorials under the pseudonym Jason Gillow*Organize and manage a team of reporters covering alternative football leagues*Assist in planning general direction and mission of website.*Moderate a forum of diverse personalities

Denton, Texas

*Handle inbound Customer Service inquiries with top level service*Conduct market research surveys from a cold-call list, maintaining a required completion percentage.

Diploma, Computerized Business Applications/Accounting, 3.98

Activities and Societies: Virtual World Club (Treasurer, Programmer)Valedictorian, 56 credit hours completed towards Business.

Electrical Engineering

Activities and Societies: Virtual World Club (Treasurer, Programmer)33 hours completed towards Electrical Engineering degree.