• Building a Test Automation Framework for smoke and regression testing using Suitest JavaScript API for a big broadcasting company.• Performing smoke, regression, UX, UI, and functional testing• Working on manual testing, written scenarios, and automation tests• Staffing (selection, onboarding)• Testing the platform that is used for automated testing of the applications on smart devices with differentplatforms (Android, iOS, Apple tvOS, LG WebOS, Tizen, Xbox, Roku PS4...)• Performing API testing (Postman)• Creating E2E scenarios using Gherkin syntax and implementing them using Cypress automation framework• Performing cross-browser UI testing• Bug tracking using Jira and Xray• Using CI/CD tools on a daily basis for building apps and deployments (Jenkins)• Running tests on different Operating Systems (Windows, macOS, Linux)• Customer success (communication with clients in order to understand what customers want and how to improve their experience with the product)

• Creating a Company from zero and making a recognizable brand on the market for selling mobile phones equipment• Managing a sales and marketing team and delegating tasks to other employees through Microsoft Teams and Skype for Business• Active participation in customer care and always trying to keep old customers by offering various benefits• A direct sale to end users of all kinds of mobile phone equipment, notebook and desktop computers, tablets and Microsoft licenses• Analyzing sales reports and always trying to improve team results• Direct contact on a daily basis with customers• Direct contact with users and authorized services regarding all user complaints and warranty issues• Consulting end users in order to find the optimal solution for their needs• Processing payments and invoices, contacting banks regarding any financial queries, money transfer/payment operations• Corresponding with vendors and responding to inquiries• Expertly handle accounts, payments and refunds• Wholesale and retail trade of domestic and foreign purchasers, which includes: receiving orders, delivery within the guaranteed period, customer relations, preparing documentation for export, and keeping accounting records for suppliers, buyers, sales, etc.• Using inventory software on a daily basis• Designing and creating websites www.futrole.rs and www.futrole.com• Collaborated with vendors to resolve issues and negotiate sales quotas• Contact customers by phone and email in response to inquiries