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Jelena Mićović Email & Phone Number
Director, Account Growth - Americas
at
Proximus Global
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Director, Account Growth - Americas
Location
Belgrade, Serbia, Serbia
Company size
Who is Jelena Mićović? Overview
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Quick answer
Jelena Mićović is listed as Director, Account Growth - Americas at Proximus Global, a company with 280 employees, based in Belgrade, Serbia, Serbia. AeroLeads shows a matched LinkedIn profile for Jelena Mićović.
Jelena Mićović previously worked as Senior Account Growth Manager at Telesign and Account Growth Manager at Telesign. Jelena Mićović holds Computer Network Administration from Ict College Of Vocational Studies.
Company email context
Email format at Proximus Global
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Proximus Global
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Profile bio
About Jelena Mićović
I'm an Account Growth Manager who is responsible for creating and executing the messaging strategy for large enterprise customers by adjusting the routing and pricing setup to create continuous growth of the messaging business. As an individual familiar with telecommunications infrastructure and its key players, my role allows me to create a strategic account plan that makes an impact. Also, I have a demonstrated history of working in the information technology and telecommunication industry. I am a person who is always looking forward to learn something new and to improve my skills.
Current workplace
Jelena Mićović's current company
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Proximus Global
6 roles
Jelena Mićović work experience
A career timeline built from the work history available for this profile.
Senior Account Growth Manager
Current- Creating and executing messaging strategy for large enterprise customers.- Create action plans that power high delivery quality to promote increased customer usage.- Maintain high-profile relationships with enterprise customers.- Daily engagement on negotiations for better commercial terms and quality improvement, in line with business needs and.
Oct 2023 - Present
Account Growth Manager
- Creating and executing messaging strategy for large enterprise customers.- Create action plans that power high delivery quality to promote increased customer usage.- Maintain high-profile relationships with enterprise customers.- Daily engagement on negotiations for better commercial terms and quality improvement, in line with business needs and.
Dec 2021 - Nov 2023
Service Quality Engineer
- Keeping QoS on expected level by monitoring SMS routes and making appropriate adjustments.- Examine traffic patterns in log files, databases and internal tools looking for issues and changes in quality.- Learn global SMS requirements, staying well-informed of regulatory changes that affect delivery of SMS across the world.- Customer specific quality.
Apr 2021 - Dec 2021
Service Quality Technician
- Keeping QoS on expected level by monitoring SMS routes and making appropriate adjustments.- Monitor and analyze quality of existing routes (e.g. deliverability, completion and latency) and customer traffic.- Support Routing and Business Enablement team’s management of global SMS delivery by handling the SenderID changes.- Troubleshooting any SMS quality.
Aug 2019 - Apr 2021
Freelance
Self-Employed
- Configuring equipment, installing software, setting up email/telephones, VPN accounts and other services, setting up accounts and access rights based on role, providing employees office access.- Identifies diagnoses and resolves issues for users of the internal systems and applications, personal computer software and hardware, local network, the.
Oct 2017 - Aug 2019
3 education records
Jelena Mićović education
Computer Network Administration
Ict College Of Vocational Studies
Cisco Certification Ccna, Ccna Routing & Switching
Ict College Of Applied Studies - Cisco Network Academy
Financial Technician
High School Of Economics "Knjaz Milos", Gornji Milanovac - Serbia
FAQ
Frequently asked questions about Jelena Mićović
Quick answers generated from the profile data available on this page.
What company does Jelena Mićović work for?
Jelena Mićović works for Proximus Global.
What is Jelena Mićović's role at Proximus Global?
Jelena Mićović is listed as Director, Account Growth - Americas at Proximus Global.
Where is Jelena Mićović based?
Jelena Mićović is based in Belgrade, Serbia, Serbia while working with Proximus Global.
What companies has Jelena Mićović worked for?
Jelena Mićović has worked for Proximus Global, Telesign, and Self-Employed.
How can I contact Jelena Mićović?
You can use AeroLeads to view verified contact signals for Jelena Mićović at Proximus Global, including work email, phone, and LinkedIn data when available.
What schools did Jelena Mićović attend?
Jelena Mićović holds Computer Network Administration from Ict College Of Vocational Studies.
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