Experienced Business Consultant with a decade of multinational experience in Marketing and Sales within the Health and Personal Care Industry, and over 9 years in Business Development and Project Management. As a Salesforce enthusiast, I excel in customer success and understand the critical role of change management in CRM project success.PROFESSIONAL SKILLSProviding Counsel and Recommendation* Worked closely with entrepreneurs and business leaders providing strategic counsel and execution support - identified areas for improvement, prioritised activities to drive business growth and took part in monitoring execution progress and evaluation.* Used attentive listening to find efficiencies and improve overall profitability for small local businesses.Strong Project Management* Acted as team leader in a Startup project for a local adult education centre. Experienced with Moodle LMS. Actively recruited teachers, organised events, planned timeline and monitored execution and budget.* Lead and managed team members with different backgrounds, strengths, and abilities.Problem Solving* Successfully turned the challenges of pandemic quarantine into a new business opportunity for a local service provider by expanding into online presence, whilst focusing on improving customer satisfaction and loyalty, as other free services were already availableClear Communication* Experienced with different cultures and employee background – communicating in a collaborative, inclusive style* Successful in driving employee engagement across departments especially in the field of new product launch or new projects and organisational changeSelf-development and continuous learning* Proactively investigating new perspectives, approaches and evaluating new skill needs* Extended skills in basic Website development, marketing tools automation, emailing and graphic design to complement services