Jelena Ristic Email & Phone Number

Cardiology Department St Lukes Medical Center

Greater Milwaukee Area

Improve patient access into the HMR Program through inquiry callsProvide satisfaction to providers making referrals into the programComplete data analysis of inquires/inductions Receiving/managing inventory Experience in Quickbooks financial systemExperience in Electronic Medical Records (EPIC) Projects: -Work Que data analysis: Provided a comparison of the data collected from patient inquiries, schedules, attendance, and inductions. Through the use of Excel, percentages of data were created to inform the clinic of progress. Forecasting for the next seven months also provided. -Marketing: Created a visual testimonial of a caregiver who has completed the program. -Patient Survey: Began the process of creating a new survey that can be used across all of Aurora’s Health Management clinics to gain feedback and comments from patients. Feedback and comments will improve future patient satisfaction.

Strive to provide customers with exceptional service Work on POS systemRemain in contact with district manager in regards to sale updates, goals, and plans. Use problem solving skills and professionalism to solve customer concerns and complaintsConsistently meet company sales requirements Balance cash drawers and safe fundsSchedule employees based on weekly availabilityOrder supplies and items as needed (monthly basis)Prioritize levels of inventory

Provide a safe and caring environment for patientsEffectively help patients with daily living activitiesDistribute medication, obtain vitals, communicate with nurses about patient health.Record data and establish good communication skills with staff and coworkers.

Bachelor Of Science - Bs, Healthcare Administration, Graduate

Education record