• Coach diverse teams on performance improvement projects enabling them to reduce errors, improve quality, and increase capacity. • Implemented & designed a corporate Quality Assurance Performance Improvement program.• Presented hands-on learning experiences to various groups including Leading Age MI, West Michigan Healthcare Networks, GVSU Women’s Rugby Team. • Collaborate with partner organizations and like-minded providers, to lead improvement initiatives and strategic… Show more • Coach diverse teams on performance improvement projects enabling them to reduce errors, improve quality, and increase capacity. • Implemented & designed a corporate Quality Assurance Performance Improvement program.• Presented hands-on learning experiences to various groups including Leading Age MI, West Michigan Healthcare Networks, GVSU Women’s Rugby Team. • Collaborate with partner organizations and like-minded providers, to lead improvement initiatives and strategic development.• Navigate competing improvement opportunities and select projects that will have a significant impact on organizational priorities. • Influence the strategic direction of the Organization by completing audits, analyzing data, identifying trends, planning system improvements, and making recommendations.• Maintain and grow Sunset’s positive reputation by accurately and enthusiastically representing Sunset at media events, industry collaborations, and other senior marketing occasions. Show less

· Developed and maintained strong relationships with customers through face-to-face and network communications increasing annual sales by 12%.· Presented proposals articulating benefits and advantages of an E-store program, closing 5 new clients within the first year.· Consulted and assisted Fortune 500 companies in design, management and selection of marketing efforts by developing online branded asset fulfillment programs.· Built and Maintained relationships with vendors… Show more · Developed and maintained strong relationships with customers through face-to-face and network communications increasing annual sales by 12%.· Presented proposals articulating benefits and advantages of an E-store program, closing 5 new clients within the first year.· Consulted and assisted Fortune 500 companies in design, management and selection of marketing efforts by developing online branded asset fulfillment programs.· Built and Maintained relationships with vendors establishing preferred status and securing authorized discounts and added value services. · Utilized proficient listening skills to discover needs of clients and researched industry resources to create solution-oriented proposals. Show less

· Collaborated with upper management to ensure goals were met and promotions were executed on time and within budget. · Created direct mail, presentation materials and give-aways that emphasized the marketing message and promoted customer action.· Analyzed Arbitron ratings information to determine future marketing efforts. · Hosted department meetings creating collaboration between sales and programming while insuring a unified focus on the corporate vision.· Hired, coached… Show more · Collaborated with upper management to ensure goals were met and promotions were executed on time and within budget. · Created direct mail, presentation materials and give-aways that emphasized the marketing message and promoted customer action.· Analyzed Arbitron ratings information to determine future marketing efforts. · Hosted department meetings creating collaboration between sales and programming while insuring a unified focus on the corporate vision.· Hired, coached, empowered and managed both salaried personnel and hourly employees. Show less

· Wrote original commercial copy, prepared speeches, impromptu announcements, press releases, and sales proposals.· Created and executed marketing plans increasing time spent listening and gaining new audience consistently over a 4 year period.· Initiated and organized group critique sessions, building on positive feedback to create a unified team atmosphere.