• Monitored day-to-day activities and updates of all onboarding coordinators. • Created and maintained process flows related to onboarding and offboarding. • Monitored weekly onboarding reports to support quarterly sales performance catch-ups. • Ensured all client-specific documents were in the system to maintain a smooth onboarding process. • Coordinated with screening vendors for updates and concerns regarding new hire requirements. • Reported directly to the president on onboarding and offboarding updates. • Attended unemployment benefits hearings for former employees as the company’s representative.

• Reviewed job orders to select candidates for various company entities with different clients.• Coordinated with recruiters, the sales team, and the program manager regarding selected candidates' information in Dynamics 365/CRM.• Created job offer letters using existing templates to send to selected candidates.• Prepared required pre-employment paperwork using AssureSign software to send to selected candidates.• Informed selected candidates about job orders and pre-employment requirements.• Consolidated and organized completed pre-employment requirements from newly hired employees to upload in the company’s SharePoint folder.• Initiated background checks and drug screenings through various vendors for newly hired employees.• Processed newly hired employees into the system using GP Remote Desktop software.• Maintained daily updates of new employee placements in Dynamics 365/CRM.• Conducted call-outs to selected candidates about missing requirements using Fuze software.• Coordinated with the expatriate program manager regarding various placement concerns for different company entities with different clients.

• Reviewed job orders to select candidates for various company entities with different clients.• Coordinated with recruiters, the sales team, and the program manager regarding selected candidates' information in Dynamics 365/CRM.• Created job offer letters using existing templates to send to selected candidates.• Prepared required pre-employment paperwork using AssureSign software to send to selected candidates.• Informed selected candidates about job orders and pre-employment requirements.• Consolidated and organized completed pre-employment requirements from newly hired employees to upload in the company’s SharePoint folder.• Initiated background checks and drug screenings through various vendors for newly hired employees.• Processed newly hired employees into the system using GP Remote Desktop software.• Maintained daily updates of new employee placements in Dynamics 365/CRM.• Conducted call-outs to selected candidates about missing requirements using Fuze software.• Coordinated with the expatriate program manager regarding various placement concerns for different company entities with different clients.

• Reviewed job orders to select candidates for various company entities with different clients.• Coordinated with recruiters, the sales team, and the program manager regarding selected candidates' information in Dynamics 365/CRM.• Created job offer letters using existing templates to send to selected candidates.• Prepared required pre-employment paperwork using AssureSign software to send to selected candidates.• Informed selected candidates about job orders and pre-employment requirements.• Consolidated and organized completed pre-employment requirements from newly hired employees to upload in the company’s SharePoint folder.• Initiated background checks and drug screenings through various vendors for newly hired employees.• Processed newly hired employees into the system using GP Remote Desktop software.• Maintained daily updates of new employee placements in Dynamics 365/CRM.• Conducted call-outs to selected candidates about missing requirements using Fuze software.• Coordinated with the expatriate program manager regarding various placement concerns for different company entities with different clients.

• Developed and updated job descriptions and job specifications.• Performed job and task analyses to document job requirements and objectives.• Sourced and recruited candidates using databases, social media, and other platforms.• Screened candidates' resumes and job applications.• Conducted interviews using various reliable recruiting and selection tools/methods to filter candidates within the scheduled timeline.• Assessed applicants' relevant knowledge, skills, soft skills, experience, and aptitudes.• Onboarded new employees to facilitate their full integration.• Provided analytical and well-documented recruiting reports to the team.• Acted as a point of contact and built influential candidate relationships during the selection process.• Assisted with all internal and external HR-related matters.• Recommended strategies to motivate employees.• Performed orientations and updated records for new staff.

• Collected pre-employment requirements, ensuring that new hires complied with the necessary documents and maintained an updated detailed tracker for records.• Administered contract signings.• Consolidated new hire information for endorsement to payroll.• Requested equipment, systems access, and security badges for new hires using a ticketing system (ServiceNow).• Executed complex hiring processes across different Alorica entities in the country.• Accomplished general HR duties, including employee engagement activities, designing posters, and assisting in events.• Performed recruitment activities as needed, including sourcing, call-outs, scheduling interviews for the hiring manager, and extending job offers.

• Performed recruitment and selection functions to attract and select the most qualified individuals for employment with Total Shared Services.• Assisted the HR manager in scheduling candidates for interviews.• Ensured call-outs and reminded candidates of their interviews.• Assisted in creating and maintained 201 files for newly hired employees.• Organized and updated candidate information and organizational chart data in Excel and Word.• Sourced candidates to fill staffing needs based on position responsibilities and qualification requirements determined by the hiring manager.• Constructed weekly reports on recruitment updates for the HR manager.• Coordinated with managers on the staffing and selection process as needed.• Developed a database of qualified applicants for current and forecasted positions, determining and utilizing efficient and cost-effective methods.• Planned and coordinated recruitment programs and activities in alignment with recruitment goals.• Utilized a wide variety of recruitment sources and strategies to meet recruitment goals (e.g., internet, e-recruiting, referrals, cold-calling, sourcing, job fairs, etc.).

• Assisted the 201 filing.• Exposed to various compensation and benefits documents processing.• Handled receivables to various contact persons – managers.• Coordinated with the project manager in event organizing – everything including events preparation, props making, prior and on the day itself of the event.• Helped administrative work – bank duties, payments and transactions.• Made reports for the company’s attrition.• Delivered updated government ID’s of the employees – PAG-IBIG, PHILHEALTH, SSS.• Distributed HMO’s to employees.• Proposed and made graphic designs for posters, announcements, reminders and props for events or for upcoming activities.