• Assist with Project Managers with file reporting, coordinating with clients & monitoring job progress start to finish.• Initial call to clients upon receipts of assignment and property management clients.• Effectively communicate with property owners, tenants, sub-contractors, insurance adjusters throughout the project. Update XA software fields, upload documents and monitor and respond to the notes in a timely manner.• Capable of short term coverage for the project in the event of Project Manager's vacation or absence.• Track, organize and file project information and details.• Obtain work authorization, deductible payments and necessary documents. Prepare file for submission to Production department.• File review / cost audit; perform gross margin calculation, create invoice requisition to file to accounting. Forward invoice to adjusters and private clients.

Administration:• Ensure regular follow up with the team to address and resolve issues. Promote collaborative working and sharing best practices. Share tips and how to’s.• Point of contact for corporate services managers and responsible for roll out of projects requiring admin support across the regions• Coordinate and provide supports for special projects for internal divisions (IT, Marketing, HR)• Provide performance feedback, counseling, coaching and training to the team.• Monitor and coordinate accounting activities as appropriate, and prepares internal report for management.Event Planning:• Lead and manage President’s Incentive trip across Canada and Latin America.• Facilitate the creation and coordination of communication plans, branding, web pages, registrations, attendee networking and event experiences.• Developing project plans to ensure that all event-related deadlines are captured and met• Researching and sourcing various vendors to fulfill event requirements• Booking venues and or catering• Arranging transportation, accommodations and conferences registrations.• Managing and overseeing events on the day of, including problem-solving, welcoming guests, directing event set up, communicating with staff and organizing vendors.• Managing and updating hotel room block listings and facilitating travel and accommodation logistics.• Developing and delivering post-event surveys• Identify opportunities for improvement of the event planning process including needs assessment, development and implementation• Manage and oversee smaller scale events independently (Christmas party, Client events and Internal incentive trip/day out)• Track and expedite billings and payments.

• Provides confidential support to the VP, to include managing his schedule/calendar, making travel arrangements and coordinates communications, schedules and information between senior managers and other departments.• Point of contact for corporate services managers and responsible for roll out of projects requiring admin support across the regions• Ensure regular follow up with the team to address and resolve issues. Promote collaborative working and sharing best practices. Share tips and how to’s.• Lead administrative staff in conjunction with regional VPs by delegating tasks, communicating job expectations and providing coaching.• Coordinating events such as client meetings, internal events and social events.• Coordinates meetings including developing meeting agendas, taking minutes and arranging catering for trainings, lunch & learns & internal events.• Prepare PowerPoint presentations for the VPs regional monthly meetings• Provides information by answering questions and requests to all internal clients.• Monitor and coordinates accounting activities as appropriate, and prepares internal report for management.• Oversee & co-ordinate office administrative procedures & review, evaluate & implement new procedures.• Completing any special projects as assigned by the VPs

•Provide administrative support for the recruitment managers including but not limited to: professionally managing highly confidential information of the clients and monitoring calendar schedules. Ensured all documents were faxed/mailed to clients. Handle time sensitive projects and confidential files.•Collects and consolidates data in order to prepare reports; compilation of daily, weekly and month end department reports.•Reporting daily, weekly and monthly to the head office using SharePoint and e-mail.•Maintain/update/organize categories and data within team databases•Assisting with presentation editing and preparation, and other administrative support as required;•Prepare faxes, open and distribute mail, prepare couriers and maintain files•Coordinate and order office/kitchen supplies, business cards and computer requirements.•Inventory and tracking of marketing materials for the branch. Replenish order on ongoing basis.•Provide coding and reconciliation of expenses for the branch.•Maintenance of all divisions’ inboxes and forward mails to appropriate person.•Ensure timesheet was submitted for payroll processing.•Provide reception back-up for other administrative associates during absences and periods of peak workload.

•Prepared 100 proposals per week for new and old clients and submitted them to the Senior Manager for approval; quick and accurate proposal drafting resulted in client satisfaction with prompt product delivery. •Established good rapport with clients; developed successful professional approach to provide good customer service over phone, e-mail, and in person.•Managed and allocated department budget allowance for 20 personnel; collected receipts and kept track of each person’s expenses; balanced budget in order for accountants to replenish account. •Developed new cataloguing system for storing important client information resulting in quick and efficient filing and retrieval. •Demonstrated multi-tasking skills by prioritizing urgent requests while still performing day to day tasks; developed and maintained clients’ files for company.•Managed office supplies by tracking supply use, monitoring stock levels and ordering more stock when required; arranged travel schedules and made reservations for 20 personnel and executives on ongoing basis.