- Develop and manage automation to enable cloud services for our internal and external customers, with a focus on GCP, as well as M365, Modern Workplace and Google Workspace - Onboard and enable customers and partners to our different cloud vendors by using technical expertise that will provide excellent value in return - Contribute to improving and developing new cloud services - Daily support with activation, billing, license, compliance, and cloud optimization - Collaborate with and involve technical consultants for complex technology solutions and coordinate deployment

Updates the product roadmap and new features of the current workplace productivity tools.Identify which features will be relevant for our employees.● Supports end user inquiries and issues as the subject matter expert for the organization● Understands how other companies are using the industry workplace solutions. Identifyopportunities for reapplication across JG Summit and other Business units.● Understands how current solutions are being utilized. Determine adoption and usagebaselines.● Designs and executes adoption programs, with the goal of increasing adoption and usage.The adoption program involves training, communications, hands-on guidance for keyactivities.● Deploys new features or executes incremental changes.● Manages live broadcasts with Microsoft Teams as the main application.● Resolves Microsoft-related problems/issues when users asks for assistance

Handled Microsoft Solutions from on-premise to cloud products.● Presented and proposed to clients on Microsoft Solutions and also planned for their ITInfrastructure Roadmap.● Collaborated and built connections with Microsoft Partners to be able to do a specific projecton the client inquiries.● Recommended the best IT Infrastructure setup whether it may be on-premise or cloudsolution.● Handled Business Process Outsourcing (BPO) companies to help address their inquiries andtheir IT Infrastructure needs

Handled different cloud solutions such as Azure, AWS, Google Cloud and Globe's Private Cloud.● Managed the client’s monthly and annual Cloud subscriptions, and recommended the neededadjustments or changes on their current Infrastructure setup● Presented and proposed to clients the best recommended solution for their desired ITInfrastructure setup.● Collaborated and built connections with Account Managers and IT Engineers to strategize onwhat will be the best approach on the project.

Handled Microsoft On-Premise and Cloud Solutions● Presented and proposed to clients the recommended setup for their IT Infrastructure● Responsible for Proof-of-Concepts (POCs) and testing needed for a specific project.● Conducted End-user training and knowledge transfers to IT administrators.● One of the speakers of IT seminars and Conferences.● Studied new technologies from Microsoft and other third-party solutions● Attended training, workshops, and conferences to be updated and upskilled on the latest andupcoming technologies.● Was sent by the company to attend Microsoft Ignite 2017 in Orlando, Florida.