Managing end-to-end technical program delivery for SessionM (APAC and Australia), helping our customers optimize their loyalty solutions for enhanced customer engagement and market growth.

Led end-to-end project implementation for Oil & Gas and Banking industry clients, overseeing requirements analysis, test management, deployment, production support, and Generative AI solutioning across APAC, Australia, and Canada.

Spearheaded Digital Transformation projects boosting process efficiency by 60%. Led the Change Management and training strategy for ~9,000 users of Office 365, Digital Office applications, and nationwide procurement system.

Implemented enterprise-wide fraud prevention system, reducing incidents by 80%, saving ~$2.5M annually. Led the automation of daily Liquidity Reporting for full regulatory compliance, integrating several systems. Part of the team that led Agile transformation and certification for the company.

Worked on multi-million dollar credit card enhancement projects, managed complex test planning and execution, and automated mainframe jobs to boost end-to-end testing efficiency by 40%.