Jeff Mcvay Email & Phone Number

Schaumburg, IL, US

Lake Forest, Illinois, United States

Lake Forest, Illinois, United States

I handle critical issues and escalations from our customer to ensure resolution. I assist my teammates with port configuration and networking issues that arise. I create new work orders via Service Now and migrate them to our internal ticketing system. I collaborate closely with customers at NOC and Field Support Teams to resolve issues while assisting.

I was assigned to a project group to assist our customer while going thru a nationwide switch, router and AP upgrade. I was tasked to confirm configuration of switch and port completion of all switches during the migration while ensuring a seamless configuration of the router. I was trusted with secure access for switch and router for configurations in.

Buffalo Grove, Illinois, United States

I assisted cabling technicians with connectivity issues for cat5 and fiber optic cables. I also was responsible for arranging pay and travel for the technicians. I regularly processed work orders, troubleshooted problems, monitored progress and processed invoices. I also configured ports for numerous devices in a Cisco and Juniper infrastructure, while.

Buffalo Grove, Illinois, United States

I worked as the Lead Buyer for a nation wide Ticket Broker working mainly in concerts and sporting events. Made critical decision decisions on the spot while buying tickets for events and assisted with all VIP clients. I managed day of sales in 13 states and controlled inventory in those states. I was in charge of training all team members including.

Northwest Suburbs, Chicago

I worked at the theater in roles of concessions, usher, box office and booth projectionist. I handled responsibilities such as making food to be sold, handling cash transactions with customers, selling tickets to the theaters, maintaining the cleanliness of the theater and assisting customers with any request. In addition I set up all films that were to be.