Jemeil L Bentley work email
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Jemeil L Bentley personal email
Multitalented, accomplished, people-focused executive with over 20 years of verifiable success in developing and implementing organization-wide programs, initiatives, and tangible actions that deliver against DEI mission, vision, and strategy. Provided leadership to strategic initiatives in workforce planning, employee/labor relations, organization restructuring, change management and team development. Develop diversity and inclusion goals and action plans that align with priorities based on employee feedback and strategic business goals. Proven success as a take-charge leader whose people skills, business acumen, and DEI thought leadership guarantee an engaged workforce that always strives to deliver its best. Valued for making consistent improvements in service delivery model to enhance execution of services and client success. Excellence in managing multiple projects/programs and priorities in and hands-on manner while being resourceful and innovative at tackling challenges timely.Career Pinnacle:✔Currently functioning as Senior Program Manager – AT&T Strategic Program Office at AT&T. ✔Serve as DEI subject matter expert providing coaching and mentorship as well as contributing perspective, insights, knowledge, and the enablement of all employees from individual contributors to executive-level leaders.✔Work closely with senior leadership to create and execute growth strategies.✔Oversee intraday management of scheduling procedures, analyze real-time workload requirements to manage performance to service level requirements and maximize utilization of resources.✔Provide high-performance coaching and develop transferrable capabilities in teams to drive sustainable results. ✔Recipient, AT&T Connect Award (Jul 2021). Specialties: Strategic Planning & Execution, Diversity, Equity, & Inclusion (DEI) Programs, Employee & Labor Relations, Coaching & Mentoring, Team Building, Project Management, Compliance Management, Cultural Transformation, Change Management, Customer Experience, Budget Management, Continuous Process Improvement, Cross-functional Leadership, Strategic Partnerships
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Senior Program ManagerAt&TChicago, Il, Us -
Senior Program ManagerAt&T Nov 2020 - PresentGreater Chicago AreaKey Result Areas: ✔Promoted to drive unrelenting progress in cross-functional initiatives that support AT&T’s long-term DEI strategy through the creation of work plans, ensuring that deliverables are on time, tracking KPIs and executing monthly project status reporting. ✔Engage proactively with EGs (Employee Groups), to provide support, expand partnerships, and launch and refine programs inside and outside of AT&T.✔Currently managing several strategic transformation projects. Plan, organize, monitor, administer, and control projects, ensuring efficient utilization of technical and administrative resources, to achieve targeted outcomes.✔Continually identify improvements to current service delivery model – personnel, organization structure, processes, frameworks, technology, etc. – to enhance execution of services and client success. ✔Play an ambassador role in conveying the importance of cost containment and rigorous financial management across the organization. Foster a climate that values a business approach, avoids waste, and actualization of results.✔Lead, manage, and mentor a team of 17+ employees across multiple sites. Foster a productive team-oriented environment through positive goal setting, employee empowerment, and recognition of performance excellence.✔Responsible for maintaining an open dialogue with stakeholders, driving organizational success, and proactively managing strategic objectives.✔Contribute to complex, large scale strategic projects to drive better outcomes, improved efficiencies, technology enhancements and scalability of the business✔Stay current on DEI programs, research and developments; network and build relationships with professional and educational organizations and underrepresented groups; and consider opportunities to represent AT&T externally. ✔Leverage data to track DEI program performance to ensure progress and desired outcomes. -
Leadership And Performance Management CoachAt&T Jun 2000 - PresentKey Result Areas: ✔Promoted, launched and manages a volunteer practice focused on organizational and individual effectiveness. ✔Conduct motivational training and coaching workshops on The Realization of Human Potential, The Human Side of Productivity and Excellence in Management – using a combination of case studies, on-the-job learning, classroom training, stretch assignments, and caching/mentoring to meet specific organizational objectives and address gaps in individual performance.✔Developed career paths for Mentees and aligns them with their respective company and workgroup goals.✔Coached Management teams on leadership and to create a culture of feedback and recognition. ✔Researched and evaluated value of new practices/industry trends related to coaching and mentoring. ✔Led cross-organization project to create a process for sustainable Leadership Development.
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Network Operations ManagerAt&T Feb 1998 - Oct 2020Key Result Areas: ✔Devised site-specific labor relations strategies for a unionized workforce and performance manage 16 bargained for employees whose primary responsibility is network reliability. ✔Additionally, provided operational support for 17 Central Offices buildings including formal audit oversight of diesel fuel tanks, emergency and stand-by generators, batteries, hazardous waste and hazardous materials. ✔Responsible for forecasting, scheduling, capacity planning, and real-time management. Identify opportunities for process enhancements that drive efficiencies and service improvements. Provide financial oversight to the business operations and ensure achievement of financial goals. ✔Assessed organizational needs and collaborate/consult with HR and Operations leadership to develop solutions related to culture, employee performance, and leadership development.✔Prepared, coordinated and assisted with pre-negotiations collective bargaining strategy and act as a chief spokesperson with bargaining unit representatives. ✔Acted as an internal consultant regarding labor/employee relations; ensure compliance applicable laws; interpret and provide guidance to employees and managers. ✔Recognized developmental needs and capability gaps through on-going coaching, guidance and performance feedback to team members (upward, downward and across). Coaching efforts resulted in four directs reports being promoted to managerial ranks and one into the role of Acting Manager. ✔Successfully transformed our weekly Team Call into a Small Bye Manager Innovation and Engagement Session with team and implemented the Weekly Safety Call hosted by a member of our team.✔Curbed employee turnover – achieving 13% improvement in staff retention – by fostering motivation and transparency in communication. ✔Managed all transformation initiatives, taking ownership to follow through on service level commitments including continuous improvement post implementation.
Jemeil L Bentley Education Details
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Business Management -
Education Administration
Frequently Asked Questions about Jemeil L Bentley
What company does Jemeil L Bentley work for?
Jemeil L Bentley works for At&t
What is Jemeil L Bentley's role at the current company?
Jemeil L Bentley's current role is Senior Program Manager.
What is Jemeil L Bentley's email address?
Jemeil L Bentley's email address is jb****@****att.com
What schools did Jemeil L Bentley attend?
Jemeil L Bentley attended Clark Atlanta University, The Ohio State University.
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