James Milan, Mba Email & Phone Number

United States

Oversee business operations for popular LA County group training facility.Provide fitness training and nutritional counseling to gym members. Organize and lead fitness boot camps. Recruit and train staff. Develop and execute annual budget. Drive marketing and sales initiative to increase market penetration.• Grew business from bootcamps to brick and mortar gym.• Featured in VoyageLA Magazine.• Secured certification in personal training and nutrition.

Pasadena, Ca

Lead operations and development of Pasadena’s first standalone specialty pop culture boutique.Develop relationships and negotiate contracts with wholesalers. Hire, train, and assign staff to support inventory management, customer service, and other special projects. Conceive and execute marketing initiatives to ensure continued sales growth.• Recognized as Pasadena’s “Best Vape Shop” by Pasadena’s Best Magazine.• Retained market niche through influx of local vape shops by superior practices, customer education.• Consistently increased yearly annual revenue by 40% through strategic marketing initiatives.

Victorvile

Manage overall operations of Residential Care Facility for the Elderly. Provide Activities of Daily Living to residents. Manage company budget and finances. Responsible for the intake assessment of potential residents. Develop and maintain weekly meal plans. Purchase facility supplies. Record and maintain resident files. Assess and modify resident needs if necessary. Coordinate with licensing liaison to ensure facility conforms to the laws and regulations of the Department of Social Services and Community Care Licensing Division. • Achieved licensure by establishing the facility for approval and developing the company’s Program Design. • Successfully rehabilitated residents to a high level of independent functioning.

Greater Los Angeles Area

One Card. Endless Perks. SpotOn is a consumer-facing loyalty platform and a merchant-facing marketing machine. For consumers, SpotOn eliminates the need to carry multiple punch cards with a seamless digital check-in to access rewards and perks. Using SpotOn's tablet-based dashboard, merchants now have an entirely new and simple way to connect with their customers using social, mobile and email marketing. With one click, merchants can learn more about their customers by viewing typical spend and campaign redemption activity.

Fullerton

Responsible for day-to-day operations in multiple hospital locations. Directs workflow, maximize productivity, profitability, and growth by developing the veterinary teams and creating an environment that ensures the delivery of quality medicine and exceptional customer service. Develop partnerships with PetSmart managers to optimize growth for both organizations. Responsible for hiring and training associates. Responsible for interviewing and placing DVM students as part of Banfield’s Summer Job Program. Manage and drive consistent revenue growth and profitability. Monitor all financial and operational metrics ensuring deviations from plan are addressed timely and appropriately including inventory and COGs management. Analyze P&L statements in order to assess and resolve inaccuracies. Carry out market wide initiatives to promote overall company growth.• Developed Business Action Plan and achieved significant comp revenue and Optimum Wellness Plan growth including Best Ever Revenue.• Directed and executed Q12 Associate Engagement: Impact Action Plan; Achieved scores above nationwide company averages.• Responsible for setting associate SMART Goals and executing Performance Development Plan following the Mars Leadership Capabilities (MLCs) model.• Responsible for organizing and marketing Banfield’s Southern California regions at the annual America’s Family Pet Expo 2011 & 2012.

Rancho Cucamonga, Ca

Manage and implement geriatric, community-based social service programs. Assess community needs and strengths. Implement strategic plans to provide services and linkages to engage the community strengths identified through assessment. Evaluate overall effectiveness of service providers and programs. Develop and execute publicity/marketing strategies to maximize participation. Train, supervise and evaluate volunteers and onsite community organizations. Assist in the preparation of the annual budget and site-specific social service budget and expenditures. Build network relationships with local organizations. • Developed senior programs and established community relationships prior to the grand opening of the facility.• Proposed and gained approval to be provided grant/donations from local organizations.

Fort Leonard Wood

Served as Assistant Director of a Level 1-3 CYSS Program with responsibility of the operation and maintenance of all applicable regulations and standards. Applied professional knowledge to plan, implement and supervise a comprehensive program that promotes growth and development of the children and youth. Conferred with parents regarding program activities, policies and enrollment procedures. Reviewed program operations to ensure conformance to DoD/Army regulations, Standards of Operation and national accreditation. Collaborated with school liaison to assess children’s needs. Prepared program budget for Chief of Staff for approval. • Successfully supervised and trained a staff of 17 caregivers in the areas of customer service, behavioral management and problem solving.• Achieved accreditation through the National After School Association.

Actively invested in real estate properties with the goal of making improvements and reselling at a profit.

Garden Grove, Ca

Utilized 1:1 Applied Behavioral Analysis techniques with developmentally disabled children. Employed Discrete Trial Training techniques in child's home and/or school setting. Provided parent training in appropriate behavioral management methods. Tracked and recorded educational and behavioral progression. Assessed and developed appropriate behavioral management techniques. • Successfully modified children’s behavior to conduct themselves in a positive and safe manner.• Assisted in the development of children’s behavior and educational level, allowing them to be mainstreamed.

Fintech

Multidisciplinary approach to attaining proficiency in finance, financial programming, data analysis, machine learning, algorithms.

Masters, Masters Business Administration

Bachelors, Social Work

Activities and Societies: - National Phi Alpha Social Work Honor Society, - Vice President: Associated Students of Social Work, - Founder.

Education record