Jemini Riley Email & Phone Number

Covington, Ga, Us

Lithonia, Ga

• Conducted regular and random patrols in and around company buildings• Monitored and investigate activities or incidents that occur within assigned areas• Write reports, accurately reflecting an event or series of events• Mitigated risk through various means; de-escalation techniques, identification of safety and security issues, etc.• Participated in department initiatives and training for security and safety services• Understand, follow and contribute to policy and procedure development• Monitored employee and other vehicular and pedestrian movement on the property• Interacted with and provide/exchange information with employees• Developed a rapport with personnel at all levels of the organization• Maintained a positive and courteous demeanor at all times, practicing open dialogue and understanding• Communicated with others in an honest, professional, and respectful manner• Projected a pleasant professional manner to represent the Company positively• Participated in safety training, audits, and planning• Took on dispatching services, answer phones, and perform operational control of CCTV/access control/alarm systems, etc.

Covington, Ga

• Provided DJ services to regular and new clients.• Communicated with customers to schedule services and define requirements; time, location, and rate.• Built a lasting clientele through word-of-mouth referrals from satisfied customers. Several of my customers are Newton county middle schools. • Peer to Peer teaching & mentorship to kids interested in Djing.• Played music according to the required target audience for all functions worked.• Participated in service projects while learning the musical concepts.

Covington, Ga

• Receive calls, emails and live support chats from customers regarding changes and updates to existing orders and to process new orders as required.• Resolve all issues related to orders in accordance with established procedures.• Monitor assigned order queues to ensure all outstanding issues are addressed.• Enter thorough, clear and detailed order notes into computer system.• Obtain proper authorizations when extra services are required by customers.• Establish and maintain positive relationships with assigned customers.• Receive calls and emails from our clients regarding changes and updates to existing orders.• Conducted online research to find address and contact details for a given list of companies

Conyers, Georgia, United States

• Identified the specifications and needs of clients and locating products that meet the requirements• Interacted with customers to know/determine what they are looking for, providing advice and knowledge of the best products to purchase, processing purchase, and helping with exchanges or returns• Helped clients to make an exchange or replace a product with something more suitable when the client is dissatisfied with the item he/she received• Knowing and understanding the information about a product or merchandise, as well as the features and benefits of the products• Growing and maintaining client base by paying attention to strategic selling techniques, as well as interacting proactively with existing and potential customers• Building and ensuring customer relationships and loyalty by interacting personally with them and maintaining client files.