I'm a driven Digital Marketing Executive at Reckitt, dedicated to crafting impactful campaigns and driving brand growth. With expertise in digital strategy and collaboration, I excel in delivering measurable results.

I work with Meta's Pro Team to provide live, tailored help to small and medium businesses in sub-Saharan Africa in order to maximize business results across different Meta technologies.I help small and medium businesses grow their online advertising impact, from top-of-the-marketing-funnel goals down to direct response objectives

* Edit, write and upload content like marketing campaigns, articles, pictures and videos on social media that translate directly into sales.Managed 10+ products and campaigns. Merchandise and market a variety of products across all product outlet spectrums.Accountable for sourcing and creating products that produce a minimum average of #500000 in sales monthly. Ensure contents uploaded meet the requirements of SEO.Actively involved in sharing contents with email marketing through the use of MailchimpCreate business landing pages with the use of Instabuilder 2.0 to drive traffic from Facebook, Instagram and generate salesCreated an effective paid Facebook advertising campaign which generated 10,000+ website visitsIncreased E-commerce sales by 20% in 3 months by redesigning all landing pages*Create sales converting videos with the use of Filmora application to drive traffic to online store which in turn generate sales.

*Supported over 100 customers daily to ensure satisfaction and retention and maintaining an excellent KPI in the course of carrying out my responsibility.*Dealt with more 50 escalated complaints and inquiries daily efficiently and effectively.Recording more than 200 queries using the CRM application and making notes on logging software.*Provided quality responses to customer contacts in person, telephone, email and live chats. *Professionally handled irate customers and thereby ensuring excellent customer satisfaction.*Up-sell company's product and services to existing and potential customers

Responsible for verifying residential addresses and documenting Information of about 200 customers which shaped my oral , interpersonal and communication skills.Was responsible for writing more than 100 reports which strengthen my written and organisational skills.Demonstrated my team playing abilities by working with other colleagues to meet up with company's target.