Jemiyah Castro Email & Phone Number

> Provided intake and case management to clients who are blind or low vision living within San Mateo County, Los Altos, and Mountain View> Completed Psychosocial Assessments to identify clients’ visual needs and refer to internal and community services, and input into Database> Led monthly Support Groups for clients to share their visions journeys and provide mutual guidance and support> Met with potential agency partners to discuss and execute partnership initiatives

Palo Alto, California, United States

Supported faculty within the Abdominal Transplantation Division with various administrative tasks, such as clinical scheduling, calendaring, and processing travel reimbursements

San Jose, California, United States

> Provided on-site services to recently housed Project Based Voucher and Rapid Rehousing voucher holders to help promote independent living skills, increase income by 80%, and maintain permanent housing> Completed new participant consents, psychosocial assessments, and treatment plans with a mixed caseload of 17 housing units> Documented services provided, incident reports, and maintained confidential client files > Assisted with planning, budgeting, and hosting weekly building activities centered around life skills, providing community resources, and social engagement > Staged housing units and welcomed residents to move-in

San Jose, California, United States

> Provided program guidance to a team of 6 Non-Medical Case Managers> Facilitated trainings such as: Ryan White Standards of Care, Data Management in ARIES, & navigating external software systems> Assisted Program Director and administration staff with assimilating universal and/or Santa Clara County Ryan White program changes and coordinating internal program modifications and implementation> Supervised intake of NMCM referrals and temporary cases and assigned to a case manager> Coordinated accordingly with community partners and providers to maximize quality of services to our mutual clients and cultivate rich and effective partnerships with other organizations

> Supported a diverse and active caseload of 70-80+ Non-Medical Case Management level clients living with AIDS/ HIV with skilled knowledge of Ryan White benefits, state and federal public programs, medical benefits, and community resources> Connected clients to various services such as case management, food, transportation, housing, dental, prescription drug coverage, emergency financial assistance, mental health, and HIV education in order to produce and maintain better health outcomes> Met with new and current clients in role as the Case Manager and/or Person of the Day as a liaison to screen Ryan White eligibility, complete comprehensive needs assessments and care plans, and refer to appropriate resources > Collaborated with HealthTrust Teams and community partners to advocate for client needs, coordinate care, and provide general updates> Ability to maintain multiple data forms, reports, and hard charts, enter progress notes and units of service billing, and respond to deadlines and communication exchange on a timely manner

> Provided mental health services to foster youth within a therapeutic milieu by facilitating and modeling appropriate behavioral conduct and acquisition of life skills> Received extensive training on de-escalation techniques, administering medication, and Handle with Care> Performed case management with treatment team and outside-agency services to collectively devise and update treatment plans and maintain communication> Acted as the stand-in Facility Manager when Facility Manager was not present and assumed all managerial duties > Completed progress notes and legal documentation, conducted audits on client records, and processed client intake and exit paperwork

Bachelor'S Degree, Intensive Psychology, Minor In Sociology

Activities and Societies: Alpha Psi Alumni, Coding Research Assistant for the Positive Discipline and Empowering Settings Research Study

Certificate Of Achievement-Level 2, Alcohol And Drug Studies