Strongly responsible for delivering excellent customer service and ensuring that guests have a positive and seamless experience. This includes greeting guests, addressing inquiries, assisting with special requests, and troubleshooting any issues to enhance their overall satisfaction.Key Responsibilities:Guest Interaction: Greet and welcome guests in a friendly and professional manner, creating a warm and positive environment.Customer Service: Assist guests with inquiries… Show more Strongly responsible for delivering excellent customer service and ensuring that guests have a positive and seamless experience. This includes greeting guests, addressing inquiries, assisting with special requests, and troubleshooting any issues to enhance their overall satisfaction.Key Responsibilities:Guest Interaction: Greet and welcome guests in a friendly and professional manner, creating a warm and positive environment.Customer Service: Assist guests with inquiries about services, amenities, and facilities, ensuring they receive timely and accurate information.Problem Resolution: Address and resolve any guest concerns or complaints, escalating issues to management when necessary to ensure satisfaction.Provide Recommendations: Offer personalised suggestions for activities, services, or products based on guest preferences or needs.Manage Reservations: Assist with bookings, reservations, and any changes to guest schedules, ensuring smooth check-ins and check-outs.Ensure Cleanliness and Safety: Monitor and maintain a clean, organized, and safe environment for guests.Team Collaboration: Work closely with other team members and departments (e.g., housekeeping, catering, event coordination) to meet guest needs.Upsell Services: Promote and upsell additional services, upgrades, or special packages when appropriate.Maintain Records: Keep accurate records of guest feedback, requests, and complaints, ensuring follow-up as needed.Compliance: Adhere to company policies, safety protocols, and legal regulations. Show less

Year 7-10 Health and Physical EducationYear 10 HealthYear 10 Sport and recreation Year 7 and 9 Science Year 11 Tourism Year 7 MathematicsYear 11 Essential Mathematics

Health and Physical Education, Junior Science and Tourism Secondary Teacher.

Knowledge and Understanding of St Hilda's School to undertake ongoing professional development in this area.Ensuring the effective delivery of the approved boarding program, as applicable to the rostered shift, as directed by the Head of Boarding. This includes the coordination of logistical arrangements necessary for program delivery and supervision of other rostered boarding staff.Ensuring the school’s policies and procedures are implemented, in line with the Academy’s delivery of… Show more Knowledge and Understanding of St Hilda's School to undertake ongoing professional development in this area.Ensuring the effective delivery of the approved boarding program, as applicable to the rostered shift, as directed by the Head of Boarding. This includes the coordination of logistical arrangements necessary for program delivery and supervision of other rostered boarding staff.Ensuring the school’s policies and procedures are implemented, in line with the Academy’s delivery of St Hilda's School, Gold Coast, as well as the management of incidents and risks and reporting to the Head of Boarding.Ensuring effective supervision and pastoral support to boarding students in a manner that is consistent with school wide approaches and/or as directed by the Principal.Ensuring the school’s property and equipment are secured, kept clean and hygienic (where applicable) and maintained in line with established practices during the rostered shift.Maintaining effective communication with students and the parents of students as delegated by the Head of Boarding or Principal). Show less

Full-time teachers loads of HPE and Recreational Studies.

The Leisure Services Officer is a multi-skilled position that contributes to the efficient and effectiveoperation of Lara, Kardinia and Leisurelinks' Aquatic and Recreational Centres in a number of the following functional areas, dependant on skills andqualifications.KEY RESPONSIBILITIES AND DUTIES:General Providing a high level of service to internal and external customers. Conducting client interactions through the centre’s customer relationship management… Show more The Leisure Services Officer is a multi-skilled position that contributes to the efficient and effectiveoperation of Lara, Kardinia and Leisurelinks' Aquatic and Recreational Centres in a number of the following functional areas, dependant on skills andqualifications.KEY RESPONSIBILITIES AND DUTIES:General Providing a high level of service to internal and external customers. Conducting client interactions through the centre’s customer relationship management system. Actively cross promote Lesuirelinks', Kardinia and Lara's programs and services to patrons . Maintaining the presentation of work areas to agreed standards. Ensuring accurate recording and reporting of all accidents, incidents and customerfeedback/complaints. Completing all required administrative functions efficiently and effectively.Customer Service Responding to customer enquiries by phone or online. Operating the centre’s point of sale, and database, systems. Operating the café/kiosk, including Barista, preparing and selling food. Receiving and ordering of stock and merchandise.Lifeguarding Supervision, rescues and emergency interventions in accordance with the centre’s policies andprocedures, RLSSA Guidelines for Safe Pool Operation and industry standards and practices. Assisting in the coordination and regulation of pool space by patrons and user groups and ensuringallocated areas are clearly defined and marked with signage. Undertaking regular supervisory circuits of the centre’s water space and change facilities.Learn to Swim Conducting learn to swim lessons for public and school groups. Ensuring that lessons are delivered with minimal impact on other centre patrons through effective useof water space. Liaising with parents and teachers. Show less