Jemma Cristobal

Jemma Cristobal Email and Phone Number

Guest Service Expert - Executive Food and Beverage Service @ Courtyard by Marriott Toronto Vaughan
Toronto, ON, CA
Jemma Cristobal's Location
Toronto, Ontario, Canada, Canada
About Jemma Cristobal

Proactive, Results-oriented Customer Service Professional with 5 years of experience in delivering high-quality customer support. Skilled in problem-solving, communication, and building strong relationships to ensure customer satisfaction and retention.

Jemma Cristobal's Current Company Details
Courtyard by Marriott Toronto Vaughan

Courtyard By Marriott Toronto Vaughan

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Guest Service Expert - Executive Food and Beverage Service
Toronto, ON, CA
Website:
marriott.com
Employees:
206259
Jemma Cristobal Work Experience Details
  • Courtyard By Marriott Toronto Vaughan
    Guest Service Expert - Executive Food And Beverage Service
    Courtyard By Marriott Toronto Vaughan
    Toronto, On, Ca
  • Courtyard By Marriott Toronto Vaughan
    Executive Food And Beverage Service
    Courtyard By Marriott Toronto Vaughan Nov 2024 - Present
  • Courtyard By Marriott Toronto Vaughan
    Guest Service Expert - Guest Room Attendant
    Courtyard By Marriott Toronto Vaughan Aug 2024 - Nov 2024
    Vaughan, Ontario, Canada
  • Optum
    Customer Service Manager - Sr. Fraud Investigator
    Optum Apr 2022 - May 2024
    Optum SIU (Senior Fraud Investigator) Led efforts to streamline customer service processes, reducing response times and improving efficiency.
  • Ust
    Customer Service Manager
    Ust Oct 2021 - Mar 2022
    Claims manager |Oversee the processing of insurance claims to ensure the procedure is handled efficiently, accurately, and in a manner that protects the interests of the insured parties while also providing satisfactory customer service.
  • Wipro
    Customer Service Trainer
    Wipro Nov 2019 - Nov 2021
    Provider Service Specialist |Managed team of 20+ customer service reps, ensuring prompt and efficient service delivery. Developed and implemented training programs to meet company’s customer service standards.
  • Starbucks
    Barista
    Starbucks Oct 2012 - Dec 2013
    Barista |Greeted customers, took orders, and answered questions about the menu. Provided excellent customer service to ensure a positive experience. Processed transactions, handled cash, and operated the POS system. Maintained a clean and organized workspace.

Jemma Cristobal Education Details

Frequently Asked Questions about Jemma Cristobal

What company does Jemma Cristobal work for?

Jemma Cristobal works for Courtyard By Marriott Toronto Vaughan

What is Jemma Cristobal's role at the current company?

Jemma Cristobal's current role is Guest Service Expert - Executive Food and Beverage Service.

What schools did Jemma Cristobal attend?

Jemma Cristobal attended Far Eastern University, Fanshawe College, Philippine Christian University.

Who are Jemma Cristobal's colleagues?

Jemma Cristobal's colleagues are Alondre Mathis, Lisa Benett, Brenda Mccray, Sonia Evans, Jammual Sunil, Aswin Koothurveedu, Gede Sukrata.

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