Jan Erik Madrigal Email and Phone Number
Jan Erik Madrigal personal email
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Specializes in Software Quality Assurance. Mainframe Operations, Batch Processing/MonitoringApplication development using COBOL, JCL, Mainframe Testing, Service cloud, Salesforce
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Software Quality Assurance ManagerInventive Transformation Phillipines, Inc. Sep 2022 - PresentManages quality assurance resources for automation, performance and functional testing. -
Automation Technology LeadLand Registration Systems, Inc. Sep 2021 - Sep 2022Leads/Manages a team of developers that creates automated system test and performance test for applications designed specific for Land registration authority. -
Product OwnerRcg Global Services Mar 2020 - Sep 2021Makati, National Capital Region, Philippines -
Quality Assurance LeadRcg Global Services Jun 2014 - Mar 2020Leads a team of software quality assurance resources thatCreates and executes test cases for US Bank Applications integrating to Service Cloud
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Lead Qa EngineerSourcefit Philippines Inc. Mar 2014 - Jun 2014
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Quality Assurance LeadIbm(Collabera) 2012 - 2014manages a team of quality assurance engineers doing test on a us based healthcare company application
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Technology Operations Analyst / Datacenter ManagementJpmorgan Chase 2010 - 2011Provide first level support for Card Services business applications, job scheduling, file transfers, and data loads. This also includes code promotion, incident management (problem determination and recovery), user access management, security access and controls, work request management, event console management, job scheduling and execution, file and database table management, transfer/load/extract data management, workload management, media management, and application wellness checks, system performance management, capacity management, application and business data recovery, business continuity (BCP), and disaster recovery.Major responsibilities:• Conducts Functional, Stress for Mainframe JETS(Testing environment)• Batch Monitoring: Monitors all batch flow processing using proprietary and vendor tools and ensure completion in a timely fashion. Identifies delays/bottlenecks and resolves or escalates them to point persons assigned• Support other developers: Provides support for others involved in the resolution of abends and delays such as approving request (both job re-runs and dataset archiving), and queries involving space, run queue priority, and system performance. -
Senior ProgrammerAccenture 2006 - 2010PhilippinesDatacenter personnel handle a large volume of batch abends and issues that need to be evaluated, analyzed, prioritized and resolved. Abends and delays frequently have complex effects on other batch streams requiring the careful consideration and analysis of their implications. The client and counterpart have a very low acceptance of improper actions ad decisions leading to critical batch stream error or delay. Due to the reason that the team is relatively new, a keen eye is set to the team requiring them to commit little or no percentage of error at all.Major responsibilities:• Conducts Stress and Functional testing in Mainframe shadow environment.• Batch Monitoring: Monitors all batch flow processing using proprietary and vendor tools and ensure completion in a timely fashion. Identifies delays/bottlenecks and resolves or escalates them to point persons assigned.• Batch Support: Provides level 1 support for all batch abends, providing resolution or escalation to proper on-calls based on proprietary on-call repository. Coordinates closely with various Application Programmer Group (APG) on the timely resolution of all abends and conducts SWAT call whenever necessary.• Support other developers: Provides support for others involved in the resolution of abends and delays such as approving request (both job re-runs and dataset archiving), and queries involving space, run queue priority, and system performance. -
Technical Support RepresentativeTeleperformance 2006 - 2007Major responsibilities:• Provide client support and technical issue resolution via E-Mail, phone and other electronic medium. • Configuration of client's equipment to connect to the Internet via modem/DSL Router. • Configure software to connect to Internet application servers. • Provide training to clients in the use of system and applications as related to Internet. • Obtain general understanding of OS and application operations related to company offered services.• Identify and correct or advise, on operational issues in client computer systems. • Perform creation of new accounts using company provide software tools.
Jan Erik Madrigal Skills
Jan Erik Madrigal Education Details
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Ateneo De ManilaInformation Technology -
Sti CollegeInformation Technology
Frequently Asked Questions about Jan Erik Madrigal
What company does Jan Erik Madrigal work for?
Jan Erik Madrigal works for Inventive Transformation Phillipines, Inc.
What is Jan Erik Madrigal's role at the current company?
Jan Erik Madrigal's current role is Software Quality Assurance.
What is Jan Erik Madrigal's email address?
Jan Erik Madrigal's email address is ja****@****hoo.com
What schools did Jan Erik Madrigal attend?
Jan Erik Madrigal attended Ateneo De Manila, Sti College.
What are some of Jan Erik Madrigal's interests?
Jan Erik Madrigal has interest in Music, New Technology, Car Tuning, Skateboarding.
What skills is Jan Erik Madrigal known for?
Jan Erik Madrigal has skills like Itil, Mainframe, Testing, Cobol, Jcl, Requirements Analysis, Operating Systems, Disaster Recovery, Quality Assurance, Data Center, Incident Management, 24x7 Production Support.
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