Jan Erik Madrigal

Jan Erik Madrigal Email and Phone Number

Software Quality Assurance @ Inventive Transformation Phillipines, Inc.
Jan Erik Madrigal's Location
Metro Manila, National Capital Region, Philippines, Philippines
Jan Erik Madrigal's Contact Details

Jan Erik Madrigal personal email

About Jan Erik Madrigal

Specializes in Software Quality Assurance. Mainframe Operations, Batch Processing/MonitoringApplication development using COBOL, JCL, Mainframe Testing, Service cloud, Salesforce

Jan Erik Madrigal's Current Company Details
Inventive Transformation Phillipines, Inc.

Inventive Transformation Phillipines, Inc.

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Software Quality Assurance
Jan Erik Madrigal Work Experience Details
  • Inventive Transformation Phillipines, Inc.
    Software Quality Assurance Manager
    Inventive Transformation Phillipines, Inc. Sep 2022 - Present
    Manages quality assurance resources for automation, performance and functional testing.
  • Land Registration Systems, Inc.
    Automation Technology Lead
    Land Registration Systems, Inc. Sep 2021 - Sep 2022
    Leads/Manages a team of developers that creates automated system test and performance test for applications designed specific for Land registration authority.
  • Rcg Global Services
    Product Owner
    Rcg Global Services Mar 2020 - Sep 2021
    Makati, National Capital Region, Philippines
  • Rcg Global Services
    Quality Assurance Lead
    Rcg Global Services Jun 2014 - Mar 2020
    Leads a team of software quality assurance resources thatCreates and executes test cases for US Bank Applications integrating to Service Cloud
  • Sourcefit Philippines Inc.
    Lead Qa Engineer
    Sourcefit Philippines Inc. Mar 2014 - Jun 2014
  • Ibm(Collabera)
    Quality Assurance Lead
    Ibm(Collabera) 2012 - 2014
    manages a team of quality assurance engineers doing test on a us based healthcare company application
  • Jpmorgan Chase
    Technology Operations Analyst / Datacenter Management
    Jpmorgan Chase 2010 - 2011
    Provide first level support for Card Services business applications, job scheduling, file transfers, and data loads. This also includes code promotion, incident management (problem determination and recovery), user access management, security access and controls, work request management, event console management, job scheduling and execution, file and database table management, transfer/load/extract data management, workload management, media management, and application wellness checks, system performance management, capacity management, application and business data recovery, business continuity (BCP), and disaster recovery.Major responsibilities:• Conducts Functional, Stress for Mainframe JETS(Testing environment)• Batch Monitoring: Monitors all batch flow processing using proprietary and vendor tools and ensure completion in a timely fashion. Identifies delays/bottlenecks and resolves or escalates them to point persons assigned• Support other developers: Provides support for others involved in the resolution of abends and delays such as approving request (both job re-runs and dataset archiving), and queries involving space, run queue priority, and system performance.
  • Accenture
    Senior Programmer
    Accenture 2006 - 2010
    Philippines
    Datacenter personnel handle a large volume of batch abends and issues that need to be evaluated, analyzed, prioritized and resolved. Abends and delays frequently have complex effects on other batch streams requiring the careful consideration and analysis of their implications. The client and counterpart have a very low acceptance of improper actions ad decisions leading to critical batch stream error or delay. Due to the reason that the team is relatively new, a keen eye is set to the team requiring them to commit little or no percentage of error at all.Major responsibilities:• Conducts Stress and Functional testing in Mainframe shadow environment.• Batch Monitoring: Monitors all batch flow processing using proprietary and vendor tools and ensure completion in a timely fashion. Identifies delays/bottlenecks and resolves or escalates them to point persons assigned.• Batch Support: Provides level 1 support for all batch abends, providing resolution or escalation to proper on-calls based on proprietary on-call repository. Coordinates closely with various Application Programmer Group (APG) on the timely resolution of all abends and conducts SWAT call whenever necessary.• Support other developers: Provides support for others involved in the resolution of abends and delays such as approving request (both job re-runs and dataset archiving), and queries involving space, run queue priority, and system performance.
  • Teleperformance
    Technical Support Representative
    Teleperformance 2006 - 2007
    Major responsibilities:• Provide client support and technical issue resolution via E-Mail, phone and other electronic medium. • Configuration of client's equipment to connect to the Internet via modem/DSL Router. • Configure software to connect to Internet application servers. • Provide training to clients in the use of system and applications as related to Internet. • Obtain general understanding of OS and application operations related to company offered services.• Identify and correct or advise, on operational issues in client computer systems. • Perform creation of new accounts using company provide software tools.

Jan Erik Madrigal Skills

Itil Mainframe Testing Cobol Jcl Requirements Analysis Operating Systems Disaster Recovery Quality Assurance Data Center Incident Management 24x7 Production Support Mainframe Testing Job Control Language Management Consulting Articulated Comic Book Art

Jan Erik Madrigal Education Details

  • Ateneo De Manila
    Ateneo De Manila
    Information Technology
  • Sti College
    Sti College
    Information Technology

Frequently Asked Questions about Jan Erik Madrigal

What company does Jan Erik Madrigal work for?

Jan Erik Madrigal works for Inventive Transformation Phillipines, Inc.

What is Jan Erik Madrigal's role at the current company?

Jan Erik Madrigal's current role is Software Quality Assurance.

What is Jan Erik Madrigal's email address?

Jan Erik Madrigal's email address is ja****@****hoo.com

What schools did Jan Erik Madrigal attend?

Jan Erik Madrigal attended Ateneo De Manila, Sti College.

What are some of Jan Erik Madrigal's interests?

Jan Erik Madrigal has interest in Music, New Technology, Car Tuning, Skateboarding.

What skills is Jan Erik Madrigal known for?

Jan Erik Madrigal has skills like Itil, Mainframe, Testing, Cobol, Jcl, Requirements Analysis, Operating Systems, Disaster Recovery, Quality Assurance, Data Center, Incident Management, 24x7 Production Support.

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