Utilising my extensive commercial experience, Tonic Learning Ltd has been set up to offer both face to face and online learning design, workshop facilitation and 121 performance coaching services with the aim to improve your people’s capability, and in turn increase business performance. This can be achieved either face to face, or online in the form of virtual workshopsFocusing on experiential learning, expertise includes:• Leadership development • Presentation skills• Facilitation skills• Coaching skills• Personal Effectiveness/time management• Influencing Skills• Mindset, belief and confidence• Resilience• Building relationships/communication• People Management• Onboarding/induction• Equality/Diversity• Certified in Myers Briggs (MBTI), DiSC and SDi 2.0If you would like support in designing and/or delivering your learning offering, I would love to help!Contact me on hello@toniclearning.co.uk

As a side project, I front the premier party band focusing on making you dance! Feel free to get in touch if you need some great music for your function, whatever it might be!Band@jemmaandtherockets.co.ukwww.jemmaandtherockets.co.uk

Accountability and ownership of all learning content within the business; behavioural, leadership, operational and specialist learning which encompasses the whole VA population – both offline and online. Key achievements/Responsibilities in the role include:• Learning design manager/“Content Gatekeeper"; content sign off accountability for the whole L&D team to ensure learning is robust with clear purpose and aims, as well as ensuring tone of voice and messaging are in line with Virgin Active Brand standards. • Programme Management of the design, delivery and roll out for an ILM Level 3 accredited Management Development Blended Learning Programme for all people managers across the business• Programme Management of the design of a new, full onboarding framework to roll out across the whole business• Management of the Learning Management System; leading the refresh and clean up of the system as well as scoping/project managing a new LMS upgrade• Management of VA’s “Future Leaders” programme; a high potential and award winning programme to develop our people to become General Managers - the lynch pin role within VA• Awards application lead - key achievement of having been selected as a finalist for all submissions, as well as winning both "Large Employer of the Year" at the UK Active Awards, and "Happiest Employee of the Year" at the National Happiness Awards• Designed and roll out of new Virgin Values refresh - through workshops and high quality toolkits for all managers within the business• Group facilitation, content design and 121 performance coaching regularly (as and when required)

Accountability and ownership of all development programmes within Harrods (company wide; both leadership & technical). Key programmes included;* Harrods Graduate Programmes (Retail, IT and Distribution)* Harrods Management Programme (HiPo development programme) * Harrods Sales Academy * Harrods Retail Academy (school leaver programme)* Gourmet Food Academy (for people in both our food hall and restaurants)* Oxford Summer School (10 places allocated each year)* Management Onboarding (induction for all new people managers who have recently joined the business). It is worth noting that some of these programmes took place more than once a year, so would juggle numerous cohorts at any one time. Key objectives and achievements included:* Design, delivery and management of the programmes - this included creating innovative blended programmes, as well as day to day running. * Overall management of budget & ROI for programmes* Creating & utilising robust selection processes to allow delegates onto the programmes* Programme delegates' HR contact; helping address their people issues, as well as being a coach and mentor to them* Working with both the recruitment and HR teams to find suitable work placements and roles during/post programme * Managing ad hoc projects outside of the programmes remit (team days, train the trainer redesign and delivery, apprenticeship levy etc)* Part of a small team working with an independent consultant to create a robust L&D strategy, reshape how the L&D function worked with the business and that we were structurally able to achieve this new ways of working.

Key achievements and responsibilities include:* Creation and delivery of the core leadership syllabus for all our UK based early career programmes across Tesco (office & stores). Accountable for the leadership development of circa 400 graduates across two separate year groups. This would include design and delivery of behavioural learning, as well as hosting the annual early careers induction for 250 of our newest colleagues* Refreshed & Realigned the graduate learning strategy t* Design owner and project lead for Tesco's "core skills" refresh* Project managing the complete refresh of our induction; "Warm Welcome to Tesco"​. Ensuring the delegate experience is excellent from when they sign their contract after being recruited to when they've been in role for their first 90 days* Core member of the delivery team; facilitation of Team Days and leadership learning content to wider Tesco population (From individual contributors to senior managers within the business)* Assigned as one of the lead trainers in a key roll out for a new “people manager” culture refresh programme – rolling out train the trainer programmes across the whole business (Stores and office). This also included delivery to circa 100 personnel colleagues at an event to help embed this.

Sat within the international team, focusing on 14 different country markets, key achievements include:* Managed recruitment & development events for both the Advanced Leadership Programme (ALP) & the Group Management Programme (GMP): ALP concentrates on our senior business leaders. We develop our top director talent, preparing them for their next roles as senior exec and board members across all Tesco markets. GMP is a second tier to our global graduate programmes for our colleagues internally, and helps fast track them to director level. * Design and delivery of numerous development weeks around the world; making sure they get business breadth, leadership development, market familiarisation and opportunities to network with key stakeholders within the business (including gaining sponsorship from the executive board of Tesco) Development weeks managed were held in UK, Bratislava, Shanghai and Korea. * Managing recruitment globally of new nominees onto both schemes; managing the internal nomination process and the end to end delivery of the recruitment cycle. * Design and refresh of assessment materials; ensuring both fairness in selection as well as linked with the current Tesco corporate strategy and leadership framework* Managed and facilitated assessment centres in the UK, Hong Kong & Korea as part of the selection process.* Managed the UK side of the China Graduate Programme - a fast track year long programme recruiting and developing the best Chinese graduates to join our China business in a variety of exciting roles within retail (with a UK placement). This included finding stretching placements across 6 different functions within the UK, as well as individual coaching, performance management and designing & delivering leadership content for the programme delegates* Built executive bridging programmes for new directors and CEOs across the group to ensure they received personal exposure to the relevant business areas needed for their roles

End to end delivery of the Internal Recruitment for the IT & Internal Consultancy functions at Tesco. Project lead for all graduate recruitment within IT