James Jemmett-Page Email & Phone Number

London, United Kingdom

- My focus was on defining and delivering excellence in customer service and a personalised and relevant journey to the IoD’s 25,000 members. - Managed the IoD’s key commercial partnerships, its member contact centre, back-office operations team and two national membership communities – IoD Advance & IoD 99.- Played a pivotal role in the design.

London, England, United Kingdom

Headed the IoD’s community-focussed membership proposition, IoD Advance. Managed a team of four community managers, working to grow and develop a digitally-enabled community of 2000 directors, focussed on building connections, sharing expertise, raising the profile of members, and embedding learning into the member experience.

London, England, United Kingdom

Acted as the Institute’s interface with its membership base of 25,000 UK company directors. The role primary focused on building and developing client relationships, maximising retention, and bringing in new business.

London, England, United Kingdom

- The Rushmore Group operates members’ clubs, bars and restaurants. In this role I looked after around 3000 active members and was directly responsible for growing the membership. - Whilst primarily a customer facing role, I was also responsible for maintaining the membership database, administering the payment platform, as well as performing modelling and.