Jemma Phillips Email & Phone Number

Margate, GB

London Area, United Kingdom

Project Manager across multiple accounts

London, England, United Kingdom

United Kingdom

• Key Responsibilities
• Manage individual and team performance expectations and goals and monitor service levels
• Build positive productive relationships with all team members and client stakeholders.
• Work collaboratively with team members to improve the end-to-end delivery processes
• Implement changes or develop new processes as necessary to improve productivity and reduce errors.
• Continually measure and evaluate all work processes using Kaizen, Lean, and other improvement methods

London, United Kingdom

• PROJECT MANAGEMENTPlanning & forecastingBudget & risk assessmentChange managementCommunication planningStakeholder managementReportingManaging the Sales to Delivery processInitial client engagement from delivery.
• Manage resourcing across in-house, contractor and off shore teams with a view of increasing utilisation across in-house teams
• Forecast resource utilisation and proactively assign hours to resources on a 1,2,4 and 8 week horizon
• Monitor required project cadence including submission of time cards and reshaping of resource requirements
• Carry out a weekly review of hours scheduled to resources and actual utilisation with explanations on difference
• Monitoring project performance and maintain dashboard of projects effectiveness

London, United Kingdom

working with Sun Systems and Infor plus other partnersLiaison for Resellers and Clients for services and projectsManage consultancy schedulesTimesheets & Billing (reconciliation reporting)Sales event coordinator Support the PM in all aspect of his role.Cover the PM when required.Fire WardenFirst Aider

Volunteer work for the Special Projects teamPM supportAdmin ad hocEvents ad hoc

London, United Kingdom

Responsible for maintaining and organising the office on both operational and administrative level.Supplier Relationship ManagerLiaison for Global offices and ClientsProducing documents, reports and presentationsMaintaining a complex diary systemManaging office budgetsImplementing and maintaining procedures / office administrative systemsEnsuring that.

London

• Profectus is a leading consultancy firm offering Financial Transaction Analysis services (accounts payable audit) and Software Solutions.PA to 2 Directors, an analyst and Office Management: Primarily responsible for.
• Heading UK Recoveries, analysis, reporting, liaison and invoicing processes.
• Controlling the accounts and budget for the office, maintaining the agreed levels of expenditure.
• Maintaining proper documentation (data, action, timelines, call notes etc) on the CMS.
• Client liaison, meeting organisation and project management.
• Gate keeping and email management, diary management and travel organisation.

Sydenham

• Responsibilities; branding & marketing, time management, accounts and ensure client base growth. Duties
• Controlling the accounts and budget for the office, maintaining the agreed levels of expenditure.
• Assisting with projects using Dreamweaver, Photoshop and InDesign where required.
• Coordinating work and providing direction to complete deliverables.
• Correspondence management, diary management and travel organisation.
• Job search and bid writing for prospective clients.

Bromley, United Kingdom

• Danish Parent Company to brands such as Vero Moda, Jack & Jones, Vila, Mumalicous and JunarosePrimarily responsible for: hiring and training of entire staff for the new pioneering store, running the back office.
• HR; recruitment, training, staff competitions, appraisals/disciplinary meetings and payroll.
• Liaising with contractors, security and safety inspectors.
• Reconciliation; safe, floats, petty cash, takings (balancing) and loss prevention.
• Maintaining proper data records (accounts, staff files and stock take).
• Assisting with marketing events.

London

A Large International Insurance CompanyTo assist the Administrative Manager in all aspects of her role. Monitoring, distribution and control of Notice of CancellationsUse bar-coding system for tracking of:¨ Bureaux Submissions¨Hot Filing & control and maintain PDL filingSort outgoing Premium closings for mailing/Sort incoming mail for teamArrange scanning.

Bromley

A small friendly Restaurant in Bromley NorthResponsible for; planning, hosting and all design aspects of Events.

Eltham

Responsibilities included coordinating an office move and setting up a new team.

Downham

Responsible for; maintaining the business of running the pub, a key holder, customer service, managing finances stock and staff.

Cert, Service Cloud, Pass

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Cert, Sales Cloud Certification, Pass

Adm201

Diploma, English Grammar

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