Leverage my expertise in simplifying complex information for diverse audiences to enhance user understanding and satisfaction. I aim to collaborate effectively with team members to identify and resolve process gaps and quality issues. Additionally, I am committed to developing clear communication plans and initiatives to foster a more engaged, inclusive, and energized workforce.  Currently telecommuting as Communication Specialist / Technical Writer VP’s Burnout Work Group collaborator developing strategies to combat employee experience with burnout Provide recommendations for career development to novice internal job seekers Mentor less experienced team members on documentation writing, content review, design options Design and maintain SOPs, job aids, decision tress, process references for multiple lines of business. Collaborate with SMEs, analysts, and instructors to recommend end user efficiencies and support document updates.  Implement removal of inconsistent process when documenting content change Advanced writing skills in HTML along with utilizing Dreamweaver, Articulate Storyline360, Zingtree Proficient using Microsoft Word, Excel, Power Point, OneNote and MS Teams Effective written and verbal communication skills with an eye for detail  Possess strong critical thinking skills Dependable, flexible, organized Initiative-taking, independent worker