Recruited several entry level employees. Utilized several hiring platforms, including Indeed, ZipRecruiter, Simply Hired, Handshake, Snagajob, and Craigslist. Assisted with employee verification and background checks for new hires. Handled onboarding and new hire paperwork. Maintained and audited employee files to ensure compliance and best practice standards were being met. Navigated employees through open enrollment. Managed the HR inbox and answered employee inquiries. Issued employee improvement plans and final warnings. Coordinated employee performance reviews to determine raise eligibility and amount. Assisted with policy audits, creation, and implementation for the employee handbook. Conducted several employee investigations and followed up with issuing disciplinary action, including terminations.

Processed admissions paperwork for incoming patients. Assisted with COVID-19 front desk screening and receptionist work. Assisted infection control and Human resources by tracking employee symptoms and exposures. Reviewed patient clinical referrals for skilled therapy eligibility. Communicated patient needs with hospitals and healthcare case managers. Obtained insurance authorizations. Orchestrated marketing/networking events and outreach opportunities through local chamber events.

Processed admissions paperwork for incoming patients. Assisted with COVID-19 front desk screening and receptionist work. Assisted infection control and Human resources by tracking employee symptoms and exposures. Reviewed patient clinical referrals for skilled therapy eligibility.

Observed hand sanitation practices for infection control auditing purposes. Completed GAP analyses. Designed and implemented employee pillar boards. Created a patient educational booklet on palliative care. Assisted with creation of a patient handbook for bariatric weight loss surgery. Recorded data for tracers into Excel. Entered patient complaints into MIDAS.