Jen Chang Email & Phone Number

San Mateo, California, Us

• Prepare and facilitate research on product technologies and structures to implement into design concepts.• Translate concepts into user flows, user stories, and user journeys that lead to intuitive user experiences.• Design and deliver wireframes, prototypes, and mockups according to user research and stakeholder requirements.• Coordinate with stakeholders and engineers to ensure accurate communication and efficiency in the design phase.• Modify and revise existing designs to meet customer expectations.• Maintain up-to-date on current industry trends and market conditions.

WrKLnK develops products to connect businesses and people. • Conducted usability testing to assess user experience and ease of design.• Discovered recent studies and findings to establish the design elements and flow to include in user experiences.• Facilitated user interviews and analyzed users' responses and data to iterate design and the overall process.• Surveied the existing market to analyze the product.

• Lead the team to centralize and convert paper records to a digital environment to increase work efficiency and save more than $15k annually.• Facilitated and mediated difficult conversations among employees.• Created a recruitment plan according to operation projections.

• Analyzed data and debugged reports using MS Office Suite.• Monitored inventory levels, forecasting, and parts ordering.• Coordinated and monitored supply chain operations.

• Built business by networking and participating in international trade shows.• Conducted research for clients and implemented a marketing plan.• Developed marketing strategy and used Mailchimp and WordPress etc. to promote films to international clients.• Used database to keep track of clients and sales and analyze the performance.

High Wycombe, England, Gb

• Prepared sales reports and resolved any differences.• Led the team to work under pressure and empathized with customers to deliver products/services that customers require.

High Wycombe, England, Gb

• Coordinated with project managers and filed high-stakes obstacles such as requests from guests, delays, and cancellations. • Solved travel inquiries for up to 400 international guests.• Edited booklets and organized industry events.

• Managed office inventory by restocking supplies and placing orders to maintain adequate stock levels.• Built and streamlined processes by analyzing operating practices, record-keeping systems, forms control.

台北市, Taipei, Tw

• Assisted with the collection of data by doing experiments and interviewing people for research projects.• Conducted secondary research including examined publication and resources to gather information.• Analyzed current studies to develop suitable research plans.• Recruited interviewees and conducted in-depth interviews.

Master Of Arts - Ma, Communication And Cultures

Bachelor Of Arts - Ba, Communication, General