Maintain a high level of proficiency in the residential mortgage process including application process, credit review, pricing and locking interest rates, compliance, processing, underwriting, closing, investor submission process and quality control review. Conduct and supervise training and development programs for employees in a complex work environment within a rapid growth period. Develop the staff’s skills, enhance their productivity and quality of work, and build loyalty to the company. Plan, coordinate, implement and finalize projects according to the specifications and deadlines. • Interview potential candidates• Train all new employees upon hire• Monitor the ongoing training process for all production staff• Develop a variety of training aids and materials • Develop and enhance procedures for every department• Delegation of projects and tasks• Manage staff including IT Specialist, Administrative Assistants, Servicing Manager, Project Assistant, and Quality Control Manager• Manage the Raving Fan Loan Officer Committee• Administrator of LOS system - Mortgage Builder Software• Vendor cost analysis• Expense management• Monitor and maintain compliance standards Major Projects Completed: Roll out and training of LOS system – Mortgage Builder Software, developed and trained staff on the paperless electronic document management system - BluePrint, roll out and training of the Dodd-Frank Act rules and regulations that went into effect January 2014. Upcoming Projects: Roll out of management training program - attending Ken Blanchard’s Situational Leadership II Training for Trainers February 2014 in Washington DC and roll out of web based LOS system – Architect.

Administered the capital contribution process for the Asset Management Department by processing approximately 150 installments per year totaling more than $100,000,000 in investment equity. • Reviewed and interpreted Partnership Agreements on behalf of the Investor Limited Partner• Setup outgoing wires for capital contributions • Collected and evaluated real estate due diligence documents• Calculated investor equity adjusters• Updated sources & uses of funds for complex real estate investments • Assisted Asset Managers with issues related to the equity installment process