Jen Corrin Email & Phone Number

Hamilton, On, Ca

Georgetown, Ontario

ILS Administrator: -Managed network administration, facilitated IP access, created and maintained user accounts, including circulating parameters, troubleshooted system errors and worked closely with ILS Customer Support-Developed cataloguing procedures for new collections and ensured asset management within the ILSWebmaster: -Managed day-to-day operation of the HHPL website-Effectively created and updated content meeting accessibility standards-Proficiency in creating accessible web PDF's-Developed social media content and designed promotional ads for website, digital newsletter and signage in-branchIT Support: -Proficiency in maintaining vendor relations-Provided timely support to resolve hardware, software, network and operating system issues-Implemented training and developed instructional materials for staff on new technologies, ILS and website modules, as well as acted as a resource for the use of existing technologies-Maintained and provided support for all circulating electronic devicesILLO & Library Lockers Services: -Managed the daily operations, including system responsibilities, supervising staff and providing support, co-ordinating delivery schedules, continually evaluating procedures and implementing efficiencies-Participated in pilot projects, community presentations and promotional videos to advocate servicesCollections: -Managed circulating electronics and sensory collection budgets, including selecting, purchasing, providing IT support, collecting and reporting statistics-Maintained all electronic databases, self-check stations, remote book lockers and digital platformsPeople and Performance: -Managed, supervised, mentored and conducted annual employee development plans, monitoring performance, and provided coaching to improve performance for a team of Library Aides and Library Technicians-Collaborated across library departments to develop new processes and procedures-Created and managed department staff schedules

Kitchener, Canada Area

As the Systems Librarian, I acted as a liaison between public libraries and LSC in order to effectively analyze, interpret and document requests to facilitate import, export and interoperability between Integrated Library Systems. I was also responsible for creating and maintaining digital content on LSC's Facebook and Twitter pages as well as creating and updating the weekly digital newsletter.

Toronto, Canada Area

As the Research Librarian, I assisted in the creation of a web-based program and e-Library by conducting research pertaining to access and copyright restrictions, established protocols for contacting publishers and authors, and based on pre- established criteria for the unique purpose of training for real life pain assessment and management scenarios.

Master Of Library & Information Science - Mlis, Library And Information Science

Certificate, Html Coding

Bachelor Of Social Science, Religious Studies, Minor In Indigenous Studies

Certificate, Small Business Administration/Management