Develop and maintain relationships with key stakeholders and leadership through the organization, providing visibility with clear and timely communication.Collaborate with business unit and IT executive leadership to plan, initiate, and execute projects, develop business cases, and set strategic direction.Manage, mentor, and motivate internal and external technical delivery teams in the development of project and program plans serving multiple business areas and product portfolios.Lead cross-functional teams in the execution of complex, interrelated project initiatives, ensuring delivery output and outcomes are tracking to original timeline and financial plans.Identify opportunities and develop processes to streamline workflows and optimize team efficiency.Coordinate and scale resources, drive accountability, and ensure program and business needs are addressed through proactive priority management.Identify, assess, and manage the impact of scope and timeline changes, along with risks and challenges.PROJECT HIGHLIGHTS• Transformed trajectory of large, in-flight, multi-million-dollar program requiring cross-functional stakeholder alignment; established structure, scope, governance, roles & responsibilities, priority, transparency, and delivery cadence. Identified opportunities with vendors to rewrite contracts, improve rates, and eliminate markup, resulting in $450k future cost avoidance.• Implemented Agile DevOps model, driving team and workflow efficiencies yielding ~$300k annual savings.• Volunteered to provide program leadership for two cross-functional, multi-million-dollar programs outside of immediate role while maintaining current duties.• Spearheaded project to redesign application resulting in more secure, scalable, and stable environment.• Implemented reporting visualization solution which provided real-time insights into paid marketing campaign effectiveness.

Analyzed, advised, planned and executed projects and strategy in partnership with Clinical Data Management & Programming (CDMP) group.Delivered $2mm program to migrate on prem Electronic Data Capture (EDC) to cloud - stabilizing an in-flight at-risk project and exceeded delivery of key milestones.Managed cross-functional teams successfully through operational changes: • Introduced operational efficiencies and process improvements adding $50k in cost savings annually.• Recognized $72k in SLA credits through assertive vendor management and oversight• Restructured team and workflows leading to 20% reduction in effort on non-value adding activities.• Implemented reporting and metrics to facilitate transparent workload tracking and planning, as well as the evaluation of team and individual performance.

Oversaw the delivery of Clinical Randomization & Trial Supply projects for the West Coast region:• Planned, scheduled, and forecasted resources for projects.• Managed the recruitment, development, and performance of project teams.• Provided leadership for process changes to overcome inefficiencies, and implemented changes based on strategic plans.• Supported client account management and ensured alignment with global directors.Led US group in successful global initiative to restructure Client Services roles & responsibilities.Led internal global process improvement initiative.Maintained highest two-year team retention within Client Services division, while ensuring timely, cost-efficient, and high-quality delivery of products and services.

Responsible for the oversight of project delivery:• Planned and scheduled resources for projects.• Managed the recruitment, development, and performance of project teams.Proposed, formed, and led group of specialized resources within department which streamlined resource management and training.

Partnered with clients to define and deliver on-time, on-budget, high-quality Interactive Response Technology (IRT) systems.Managed design, testing, deployment, maintenance, and close-out activities.

Provided support to multiple Clinical Project Managers on project-related duties.

Managed regulatory document process, contracts, site enrollment and performance for affiliated Clinical Research sites. Served as main point of contact for client and IRBs.Created, collected, and submitted regulatory documents for affiliated Clinical Research sites.