Jennifer Curry Email & Phone Number

Boston, MA, US

Hopkinton, Massachusetts, United States

• Proven track record in establishing and maintaining data governance frameworks. Skilled in ensuring data quality, compliance, and security to support business objectives. Successfully led cross-functional teams.
• Aligned objectives and bridged communications with global leadership teams and cross-functional business units to determine data ownership, verify data integrity, and ensure support of business goals and objectives.
• Led end-to-end project lifecycles for innovative data initiatives, including overseeing requirements gathering, project planning, and milestone tracking while maintaining transparent communication with stakeholders.
• Generated $1.7M in cost savings as a result of identifying and mitigating the risk of unexpected delivery costs.
• Identified and recovered $2M in unrealized customer training revenue opportunities, ensuring alignment with customer training delivery needs by identifying and addressing order processing challenges and financial.
• Discovered and drove $1M+ in additional quarterly revenue, reducing manual processing and customer inquiries by 50%, and achieving 97% automation success for financial redirection of failed orders.

Massachusetts, United States

• Proven success in data analytics, innovation, executive decision tools, business process re-engineering, project management, and cross-organizational operations.
• Strengthened analytics capabilities, innovation, and operational outcomes by championing data analytics, data-driven decision-making, global process reengineering, and program and project management efforts; used Agile.
• Influenced decision-making and planning by producing data visualizations and proposing innovative solutions to address business challenges, ensuring a focus on current and emerging trends to secure a competitive.
• Eliminated costly processing errors through dynamic problem-solving skills, leading to the recovery of $14.9M in revenue.
• Automated global partner operations processes, culminating in a 90% reduction in manual requirements; provided guidance on training data entry optimization and restructuring in collaboration with vendors, including.
• Improved the user experience, decreased annual costs by $120K, and increased business ownership of data by heading the training evaluation and CSAT data transition from a vendor platform to the in-house Saba platform.

Franklin, Massachusetts, United States

• Specializing in report conversion, database architecture, and quality assurance. Successfully expanded data management resources, developed customer-facing dashboards, and led key initiatives to enhance data visibility.
• Expanded resources and infrastructure for data management, analysis, reporting, and quality assurance, including developing the Education Services Business Intelligence (ESBI) database architecture and leading the.
• Orchestrated and conducted testing of Saba data and reporting objects as the Saba SME, directly contributing to risk mitigation and accurate insights.
• Gathered, documented, and interpreted business requirements and developed test plans to support the development of a customer training subscription service, ensuring alignment with business priorities and customer needs.
• Led the successful development and launch of customer-facing dashboards and operational reports to improve data visibility for key stakeholders and effectively monitor program outcomes, including executive-level KPI.

Franklin, Massachusetts, United States

• Directed and led multiple high-impact projects significantly enhancing data management, reporting efficiency, and operational excellence through cross-functional collaboration and leadership.
• Strategized and directed the implementation of the Education Services Business Intelligence (ESBI) reporting solution, achieving stakeholder requirements.
• Acted as the Business Lead for the Education Reporting Transformation Project (LBI) tasked with establishing requirements, influencing design, performing testing, training clients, and leading post-launch stabilization.
• Provided dynamic, high-quality leadership to six global analysts responsible for building a robust portfolio of business support tools for cyclical and ad-hoc reporting, including a standardized handbook and report.
• Boosted data quality during the Saba Data QA Project by highlighting and addressing corruption sources, defining data cleansing rules, and advocating for data integrity standards.

Milford, Massachusetts, United States

• Optimized learning management system operations through testing, troubleshooting, and user training. Developed actionable reports and training materials, enhancing efficiency and data-driven insights.
• Provided guidance for the administration of learning management system (Knowledge Link), streamlining operations and application management.
• Conducted system testing, identifying and troubleshooting errors, and performing audits to ensure accuracy and compliance.
• Developed training materials, policies, procedures, and provided user training. Traveled internationally to coach and develop others as the Global Technical Training Liaison.
• Led report development by gathering and translating business requirements into actionable, data-driven reports.

Milford, Massachusetts, United States

• Streamlined student registrations and reporting for learning and development programs, enhancing operational efficiency of the learning management system.
• Achieved 50% efficiencies via implementation of process and operational changes within Ontrack (LMS)
• Developed executive and operational reports, streamlined training communications, and managed the Customer Service Hotline.
• Managed comprehensive training registration for employees, customers, and partners, ensuring seamless coordination and high engagement levels.

Bachelor Of Business Administration (B.B.A.)

Associate Of Arts (A.A.) In General Studies