Jen Durham, Pmp Email & Phone Number

Chicago, Il, Us

Chicago, Illinois, United States

Chicago, Il

I joined Miles4Migrants in 2017 as an active volunteer with a heart for serving refugees firsthand. My role in 2019 to become Director of Operations, the organization’s first paid employee. Miles4Migrants uses donated frequent flyer miles to help refugees impacted by war, persecution, or disaster. As a small team with a supportive group of volunteers, I was able to quickly: – Boost our organizational impact by operationalizing our operations, implementing strategic… Show more I joined Miles4Migrants in 2017 as an active volunteer with a heart for serving refugees firsthand. My role in 2019 to become Director of Operations, the organization’s first paid employee. Miles4Migrants uses donated frequent flyer miles to help refugees impacted by war, persecution, or disaster. As a small team with a supportive group of volunteers, I was able to quickly: – Boost our organizational impact by operationalizing our operations, implementing strategic efficiencies, and developing new SOPs. – Increase the number of refugees served from 500 in 2018 to 1550+ in 2019. • Key Operations & Strategy Impact •– Streamlined onboarding process for new partners. – Evaluated growth capacity and assessed resource reserves, including cash budget and frequent flyer miles across 33 airline programs. – Doubled domestic and international partner organizations. – Led initiative to develop organization’s vision statement and core values. – Secured stronger strategic partnerships. Show less

Chicago, Illinois, United States

I started at Harbor Funds Distributors, a financial services company, in 2012 as a Senior Sales Associate and was promoted to National Sales Associate in 2017. During my time as National Sales Associate, we launched seven new products to the market within two years. I played a key role in ensuring our sale team's success through: – Realizing $1.2M cost containment strategy with renegotiated terms. – Increasing Harbor’s profitability through sales growth and cost… Show more I started at Harbor Funds Distributors, a financial services company, in 2012 as a Senior Sales Associate and was promoted to National Sales Associate in 2017. During my time as National Sales Associate, we launched seven new products to the market within two years. I played a key role in ensuring our sale team's success through: – Realizing $1.2M cost containment strategy with renegotiated terms. – Increasing Harbor’s profitability through sales growth and cost management. – Systemizing processes to make funds available quickly after a launch date. • Relationship & Sales Impact •– Increased client confidence in firm’s largest investment product. – Managed account relationships for $100M+ transactions. – Collaborated with Head of Sales for contract negotiation strategy recommendations. Show less

Chicago, Illinois, United States

In my role as Regional Sales Associate, I managed and cultivated financial advisor relationships while collaborating closely with my external partner. • Operations & Leadership Impact •– Improved team efficiency with CRM database organization, allowing for the development of exceptional client relationships. – Initiated and executed a mentor program to improve team morale.

Downers Grove, Illinois, United States

Contributed to territory ranking as one of John Hancock’s “Top 10 in Retirement Plan Sales.”

Dublin, Ohio, United States

Earned “First Year Top Achiever” award, ranking in the top 10% of new advisors in sales.

Master Of Business Administration (Mba), Marketing Management, Economics

Activities and Societies: VP of Professional Development - Graduate Women in Business, Admissions Committee Member

The Global Manager In Europe | Summer Module

Bachelor Of Science, Business Administration

Major - International Business Minor - Spanish