Jen Fingal Email & Phone Number

San Francisco, California, United States

• Manages team of Marketing Managers dedicated to audience development & content strategy.• Spearheads cross-departmental strategic initiatives & collaborations.

San Francisco, California, United States

• Managed entire season launch campaign, including managing cross departmental collaboration on season brochure, web materials, emails, and mailings.• Provided & enacted strategic vision for subscriber acquisition and retention.• Project owner of all traditional marketing campaigns: out of home, print, television, radio, and direct mail.

San Francisco, California, United States

• Oversaw all Annual Giving Campaigns and Appeals while Director of Annual Giving was on leave. • Wrote fundraising letters, oversaw the annual telefund, and coordinated multi-channel projects with many departments across the company. • Worked to expand SEO specifically for development pages, and began to create systems to leverage digital data.

San Francisco Bay Area

• Developed specialty coffee standards and training cadence for baristas. Managed team of 8 baristas with a focus on individual growth. • Created systems for online order & wholesale fulfillment, and production best practices. Continually streamlined processes by researching & utilizing new software and tools as the company scaled up. • Proposed and implemented moving finances into Quickbooks; set up Quickbooks to suit LFCC's specific needs with a custom chart of accounts and custom reporting. Introduced methods of financial analysis to drive company decisions and growth. • Tracked coffee inventory, roasting projections, and green bean ordering needs.

San Francisco Bay Area

• Wrote a tone & style guide, developed social media strategies and content which grew social media following by 30% in 8 months.• Developed and implemented an End of Year Fundraising strategy, which involved collaborating with marketing & executive teams, learning Salesforce’s Patronmanager, and leveraging data to drive decision making. We surpassed our goal by 58%. • Outlined and executed a donor and audience engagement strategy, which included tailoring an “asking, thanking, reporting” model to Brava’s specific needs. Designed reports to optimize strategic outreach and encourage growth.

Oakland, California

• As a part of the inaugural team of the Oakland Office - established unique culture, efficient systems, and regular communication loops with headquarters New York City. • Managed and created best practices for remote programs in Seattle, LA, and Chicago.• Continually streamlined processes for ticket allocations and theater access programs while maintaining fastidious accuracy. • Acted as an affable and knowledgeable point of contact for Guests and Users for all troubleshooting needs and queries.

San Francisco Bay Area

• Handcrafted coffee using espresso, pourover, siphon, and nel brewing methods with a focus on the height of delicious and exemplary guest experience. • Worked to ensure each guest’s journey through the cafe was seamless and cordial -- with the option to be educational if they desired to learn more about their coffee from seed to cup.

San Francisco Bay Area

• Created and maintained the executive and company calendars, and booked all travel.• Took on the role of Office Manager and transformed an office with bare walls into a creative and engaging environment.

• Managed all events across the theatre, visual arts, and music departments.• Realized each teacher’s vision for all tech and design elements for each production - occasionally making the set pieces and props myself when needed.• Acted as liaison between the artists in the Artists-in-Residence program and the faculty - with an emphasis on streamlining the scheduling process.

Greater New York City Area

• Tracked all accounts payable and accounts receivable through Quickbooks for non- profits. This included reconciling production petty cash, front of house banks, and credit card statements on a monthly basis, and prepping for the yearly audit.

Greater New York City Area

• Managed a small team of ushers, box office managers, and bar tenders in the prep, execution, and clean up of each performance.• Worked diligently to create a team of open, welcoming and fun people who take joy in connecting with audience members on a nightly basis.• Served as an ambassador for the Ars Nova brand as a bar tender, box office manager, and usher during performances, and while covering the building during rehearsals, and rentals.

Greater New York City Area

• Acted as the first point of contact for artists and other professionals during office hours ensuring they felt welcomed in the spirit of Ars Nova, and had the resources they required. • Facilitated community and connections between current artists and alumni through mixers, special invitations to performances, and the creation of a digital newsletter.• Managed the Play Group application process in its entirety - tracking over 300 applicants.

Greater New York City Area

• Operated all the power tools (even a welding torch once!).• Constructed theatrical sets for thesis productions.• Schlepped a great deal of prop furniture, lumber, and lighting equipment in and out of trucks on tiny New York streets.

Greater Los Angeles Area

• Logged, tracked, evaluated and composed responses to script submissions.• Conceived new organization methods for the literary office and its various systems including updating the industry database, and streamlining the script archives.• Gathered research relevant to season productions and distilled findings for the Resident Dramaturg.• Corresponded with literary agents, playwrights and other industry professionals.• Acted as part-time assistant for Producing Director Gil Cates, fielding and prioritizing all correspondence.

Greater Los Angeles Area

• Managed all aspects of the company including: recruitment and casting, marketing and outreach, financial oversight, organizational procedure and policy, and fundraising and grant writing.• Created a theatrical season of two musicals, one play, two benefits and a cabaret series for three years.• Produced each production: raised money, secured space, gathered creative teams, oversaw all logistics.• Organized an annual benefit, raising $24,000+ over the course of three years for No Limits, a local non-profit dedicated to teaching deaf children how to speak, and build their confidence through theatre.

Master Of Fine Arts (M.F.A.), Dramaturgy

Dramaturgy encapsulates both the study of the mechanics of storytelling in theatre, and a broad theoretical, critical, and historical.

Bachelor Of Arts (B.A.), Theatre Studies, English Minor