Jen González Muñoz
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Jen González Muñoz Email & Phone Number

IT Support Specialist at 10Pearls
Location: San Jose, Costa Rica, Costa Rica 5 work roles 3 schools
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✓ Verified Jun 2026 3 data sources Profile completeness 86%

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Current company
10Pearls
Role
IT Support Specialist
Location
San Jose, Costa Rica, Costa Rica
Company size
2105 employees

Who is Jen González Muñoz? Overview

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Quick answer

Jen González Muñoz is listed as IT Support Specialist at 10Pearls, a company with 2105 employees, based in San Jose, Costa Rica, Costa Rica. AeroLeads shows a matched LinkedIn profile for Jen González Muñoz.

Jen González Muñoz previously worked as Support Analyst at Harris Computer and Human Resources Assistant DLS at Amazon. Jen González Muñoz holds Program Full Stack Software Developer, Programación Informática from 4Geeks Academy Costa Rica.

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Email format at 10Pearls

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10Pearls

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Profile bio

About Jen González Muñoz

I am looking forward to growing both professionally and personally. I like to apply my knowledge as a Full Stack Developer by using my technical skills, such as HTML, CSS, Bootstrap, JavaScript, React, Python, Flask, SQL, and Git, among others. Thanks to my professional experience in various fields both in customer service and a little more technical work have allowed me to develop other non-technical skills such as assertive communication, teamwork, proactivity, attention to detail, critical thinking, problem-solving skills, with willingness and desire to learn about new skills or topics.I am developing projects to improve my knowledge of current technologies and continue learning new ones. You can check my repositories at: https://github.com/Jen-GM

Current workplace

Jen González Muñoz's current company

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10Pearls
10Pearls
IT Support Specialist
San José, CR
Website
10pearls.com
Employees
2105
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5 roles · 13 years

Jen González Muñoz work experience

A career timeline built from the work history available for this profile.

It Support Specialist

10Pearls

San José, CR

Support Analyst

Current
Harris Computer

San José, Costa Rica

▸ Serve as the first point of contact and support via the incoming channels (phone and ticketing system); initially for a specific product line and then supporting two of the three business unit products. ▸ Identify relevant resolutions and communicate with clients and peers. ▸ Work with peers to solve and provide assistance to the customers. ▸ Apply.

Jul 2021 - Present

Human Resources Assistant Dls

Amazon

Costa Rica

▸ Take ownership of employee contacts ensuring that each contact is accepted and resolved with a high degree of customer focus.▸ Serve as the first point of contact for leave, disability, and accommodation related inquiries, including but not limited to case intake, general policy questions, documentation, next steps and requirements to expedite the.

Mar 2021 - Jul 2021

Call Center Representative

Sykes

Hatillo, Costa Rica

▸ Taking multiple chats to support the clients on their needs or queries.▸ Handling complex situations or escalation cases.▸ Explaining possible solutions to ensure that customers feel valued and supported through active reading.▸ Engaging with irate customers to diffuse tense situations.▸ Utilizing applications, tools, SalesForce and softwares as needed.

Sep 2020 - Feb 2021

Cellular Triage Agent

Ingram Micro

Santa Ana, San José, Costa Rica

▸ Perform the necessary technical tests to identify the general condition of the cell phones received and the affected parts. ▸ Reach the goal of cellphones worked over the day.▸ Identify if the device could be repaired, otherwise perform the due process to disassemble it and take advantage of each of its parts. ▸ Coordinate with another work group for the.

2013 - 2014 ~1 yr
Team & coworkers

Colleagues at 10Pearls

Other employees you can reach at 10pearls.com. View company contacts for 2105 employees →

MA Muhammad Alhan Muhammad Alhan Colleague at 10PearlsPakistan, Pakistan View → UB Ubaid B. Ubaid B. Colleague at 10PearlsVienna, Virginia, United States, United States View → MI Mustafa Irfan Mustafa Irfan Colleague at 10PearlsKarāchi, Sindh, Pakistan, Pakistan View → ST Shazia Tausif Shazia Tausif Colleague at 10PearlsKarāchi, Sindh, Pakistan, Pakistan View → NT Nguyễn Trường Giang Nguyễn Trường Giang Colleague at 10PearlsHaiphong, Hai Phong City, Vietnam, Viet Nam View → MI Muhammad Imran Khan Muhammad Imran Khan Colleague at 10PearlsPakistan, Pakistan View → TZ Tina Zhang Tina Zhang Colleague at 10PearlsAalborg, North Denmark Region, Denmark, Denmark View → AN Ahmed Nawaz Khan Ahmed Nawaz Khan Colleague at 10PearlsIslamabad, Islāmābād, Pakistan, Pakistan View → RS Rabiya Siddiqui Rabiya Siddiqui Colleague at 10PearlsKarachi Division, Sindh, Pakistan, Pakistan View → 🎮S 🎮 Seth Dorris 🎮 Seth Dorris Colleague at 10PearlsAlbuquerque, New Mexico, United States, United States View →
3 education records

Jen González Muñoz education

Program Full Stack Software Developer, Programación Informática

4Geeks Academy Costa Rica

Tech Stack: HTML, CSS, Bootstrap, JavaScript, React, SQL Alchemy, Python, Flask, Git, among others.

FAQ

Frequently asked questions about Jen González Muñoz

Quick answers generated from the profile data available on this page.

What company does Jen González Muñoz work for?

Jen González Muñoz works for 10Pearls.

What is Jen González Muñoz's role at 10Pearls?

Jen González Muñoz is listed as IT Support Specialist at 10Pearls.

Where is Jen González Muñoz based?

Jen González Muñoz is based in San Jose, Costa Rica, Costa Rica while working with 10Pearls.

What companies has Jen González Muñoz worked for?

Jen González Muñoz has worked for 10Pearls, Harris Computer, Amazon, Sykes, and Ingram Micro.

Who are Jen González Muñoz's colleagues at 10Pearls?

Jen González Muñoz's colleagues at 10Pearls include Muhammad Alhan, Ubaid B., Mustafa Irfan, Shazia Tausif, and Nguyễn Trường Giang.

How can I contact Jen González Muñoz?

You can use AeroLeads to view verified contact signals for Jen González Muñoz at 10Pearls, including work email, phone, and LinkedIn data when available.

What schools did Jen González Muñoz attend?

Jen González Muñoz holds Program Full Stack Software Developer, Programación Informática from 4Geeks Academy Costa Rica.

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