-Report to CEO and work with internal lawyer-Recode, prepare and run Payroll in Paycor-Work with Broker to negotiate insurance plans and costs-Implement new insurance plans and Open Enrollment process-Help with transition to new Insurance broker-Employee engagement program -HRIS system (Paycor)-Reconcile accounts -Created and implemented Annual Performance Reviews-Created and updated Employee Handbook and Company policies-Help with transition between Benefit Brokers

HR for a start up location: implement HR program and Safety program from the beginning, track attendance and conduct New Hire Orientation and terminations. Recruit staffing without depending on headhunters and temporary agencies.Create and implement policies.Implement and coordinate COVID program.Created and manage Training program.Created and implement emergency system, procedures and reporting system. Approve and audit payroll for 100 employees.Create and implement Retention program including coordinating HR activities. Train supervisors and managers on employee relations which included but not limited to interviewing, training, performance correction and terminations.Setup contracts and vendors. Supervise Office Administrator and custodian.

HR for nine divisions (450+ employees) in five states and sales representatives in multiple states, handled new hire orientation, terminations and unemployment claims, processed payrolls and recruited potential applicants. Implemented and maintained clock system (Timestar)Created nine Human Resources Database and Payroll systems (HRMS) from scratch.Processed and audited payrolls that included multiple states.Audited insurance bills, HSA deposits and 401k loans and deferrals monthly.Maintained all personnel files, attendance and vacation records for the whole company.Setup/negotiated contracts and administered insurance programs.Completed Employment Verifications.Approved and managed FMLA and LOA absences. Completed OSHA investigation. Mediated meetings between employees and supervisors and wrote counselings.Handled Union grievances and helped with Union contract. Setup and maintained training grant with the local county (saved the company $350K+).Coordinated a variety of company events throughout the year.Updated and created polices company wide.Coordinated Intern Programs company wide.Coordinate HR activities company wide. Supervised HR Intern and custodians throughout the company.

HR for three Call Centers (250 employees), handled conflict resolution, approved FMLA and LOA, created counseling forms, handled terminations and unemployment claims (won 99%). Used ADP payroll system, EV5, Sharepoint, and Microsoft Office programs on a daily basis. Created Human Resources Report for each Call Center to provide a status update for Corporate.Mediated meetings between employee and supervisor.Advised management and employees regarding policy interpretation and problem solving.Interviewed and hired applicants for supervisor, internal and communicator positions.Updated the Corporate Emergency Procedure for blackouts and Attendance Policy.Conducted Drug and Alcohol tests.Setup and approved accommodations for employees.Completed corporate benefit audits and handled benefit cancellationsConducted quarterly trainings and attended a variety of trainings monthly.Authorized and managed Family Medical Leave of Absence and Leave of Absences.Created and administered counseling forms for variety of disciplines.Helped develop the Personal Improvement Plan process. Conducted investigations for a variety of reasons. Conducted and completed terminations.Completed annual reviews and determined raises.Represented the company at variety of unemployment and worker’s compensation hearings.Coordinated Annual Health Fair, local Anniversary Cookout and corporate contests at the local location.Head chair of local Safety Committee.

Night shift HR Generalist, recruiter, conflict resolution, managed HR records, ran New Hire orientation, worked with corporate on team members’ FMLA and LOA, and approved 500+ team members’ timesheets. Used Kronos, People Soft, Sharepoint, and Talent Central on a daily basis. Created a new attendance database and training database to track 500+ team members’ attendance record and training record.Hosted assessment sessions, interviewed applicants in a panel setting, and ran New Hire orientations   with groups from 6 to 15 new hires. Created Staffing Reports for the Production Team and Operations Team.Coached Team Leaders how to approach team members about a company policy. Helped investigate team member incidents and get team member statements. Helped out the Loss Prevention department during their quarterly meeting and when short staffed. Created Standard Operations Procedure documents while were working with corporate. Worked with team members from the beginning to the end while on LOA and FMLA. Gathered and created reports from the Employee Engagement Survey results.Participated on the Sustainability (created flyers and articles for newsletters) and Team First (Union) Committee.

Employee recruitment and retention, conflict resolution, administered employee benefits, managed HR records, HR policy development and legal compliance, coordinated internship program, and coordinated training for all employees (300+).Negotiated approximately 20 salary offers and dozens of sign-on bonuses/relocation packages annually at both the exempt and non-exempt level.Tracked the temp-to-hire status on employees. Introduced company’s first internship program. Created relationships with local colleges and coordinated with Third Frontier Internship Program.  Attended over 6 college fairs every year. Restructured the orientation process to improve accuracy, efficiency, and insure new employees feel welcomed.Structured and implemented end of year employee benefit information sessions and coordinated open enrollment. Managed personnel records; administered, enrolled, changed, terminated, and filed benefit forms; and handled HR workplace issues. Saved the company $3,000+ by discovering and correcting inaccurate medical, dental, disability, and specialty add-on benefits. Resolved conflicts between employees and insurance carriers. Co-coordinated the first annual health fair to promote employee wellness. Created and updated the training database. Researched, structured, and implemented a state training grant that saved the company $100,000 in training expenses over the next two years. Started an internal training program using internal resources. Played a key role in ISO 9001:2000 and EEOC audits. Controller of the training ISO procedures.Created training budget reports and status reports for monthly ISO meetings. Revised employee handbook.Revised job descriptions. Interviewed employees to construct an accurate picture of the duties and skills required for each position.Identified and resolved issues as they rose while meeting tight deadlines.Fostered an open-door environment conducive to positive dialogue across the organization.

Teaching Assistant for the Computer Science Department