‧ Provide technical training and product familiarization to internal and external customers.‧ Provide technical support for COM Express / mini-ITX / SMARC / ARM / System‧ Coordinating with the RD and PM to drive the corporate product phase into the customer's design.‧ Ensures that customers’ requirements are met and the product or solution is fully functioning.‧ Develop and maintain a professional relationship with customers‧ Integrate internal/external resources to generate technical solutions to meet customers' expectations.‧ Leading and training the junior engineer‧ Pre-sale and Post-sale technical support ‧ Support VIP customers (Key account: Google / Samsung / ABB / Keysight)
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Application Engineer (Technical Leader)凌華科技 Jan 2014 - PresentGuishan Dist., Taoyuan City, Taiwan‧ Familiar with X86 and ARM structure and Power supply equipment.‧ Program manages cross-functional technical teams to identify containment and determine the root cause of customer issues.‧ Providing English presentations and training for the customer‧ Develop and maintain a professional relationship with customers‧ Product quality verification, hardware circuit analysis, and debug‧ Linux operation and script building for the testing. ‧ Leading and training the junior engineer
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Marketing Application EngineerGw_Instekl Mar 2012 - Jan 2014台灣 新北市‧ Providing the technical support of power supply & electronic load application‧ Marketing research and analysis ‧ The product demonstration and training for the customer ‧ Product Instructor for English and Chinese (Exhibition / distributor)‧ Production of marketing materials ‧ Facilitating interdepartmental Communication‧ Dealt with customers issues‧ Help Sales win new projects ‧ To prepare / setup demo system for exhibition‧ Technical writing for datasheet / Brochure / Application note
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Electronic EngineerChroma Ate Inc. 致茂電子 Oct 2007 - Mar 2011台灣桃園‧ Specializing in design and design consultation of AC/DC/LED Load.‧ Facilitating interdepartmental Communication.‧ Hardware debug and issue analysis‧ Production line technology transfer and debugging
Frequently Asked Questions about Jen-Kai Chen
What company does Jen-Kai Chen work for?
Jen-Kai Chen works for 凌華科技
What is Jen-Kai Chen's role at the current company?
Jen-Kai Chen's current role is Application Engineer (Technical Leader).
What schools did Jen-Kai Chen attend?
Jen-Kai Chen attended 明志科技大學.
Who are Jen-Kai Chen's colleagues?
Jen-Kai Chen's colleagues are Amy Lin, Hans Chen, Chi Jui Chang, Jessica Liang, David Song, 杜正正, Wade Lu.
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