Jen Gray

Jen Gray Email and Phone Number

SVP Marketing at Recharge | Brand Leader | Growth Marketer | Multi-product | ex Qualtrics, Adobe @ Recharge
Jen Gray's Location
Salt Lake City, Utah, United States, United States
Jen Gray's Contact Details

Jen Gray personal email

n/a

Jen Gray phone numbers

About Jen Gray

I've grown and scaled SaaS companies through $20m, $30m, $50m, and $100m+ in ARR. I've built teams, operations, and supporting infrastructure in: Marketing, Product Marketing, Corporate Strategy, Sales Enablement, Strategic partnerships, M&A, Product, Customer Success. My holistic view of the business gives me a CMO+ lens to help scale growth and GTM efficiency company-wide. My focus has been helping companies at these pivotal moments where they are evolving from:➡️ One thing for one type of customer ➡️ Many things for one type of customer ➡️ Full product suite for many types of buyers/industriesI help drive strong NRR from product expansion, efficient demand and strategy for a multi-industry/multi-buyer GTM, and an impactful cohesive brand story to help sustain the company through the next 3-5 years of growth. I'm passionate about inclusive and empathetic leadership and helping teams run faster.

Jen Gray's Current Company Details
Recharge

Recharge

View
SVP Marketing at Recharge | Brand Leader | Growth Marketer | Multi-product | ex Qualtrics, Adobe
Jen Gray Work Experience Details
  • Recharge
    Svp Of Marketing
    Recharge Oct 2023 - Present
    Santa Monica, California, Us
    View
  • Filevine
    Svp Of Strategy & Marketing
    Filevine Nov 2021 - Nov 2022
    Salt Lake City, Utah, Us
    I run people, processes, and priorities for the companyLed Filevine’s Corporate Strategy responsible for annual planning and resource allocation, GTM strategy and execution, industry expansion, new initiative incubation, and company alignment and operations. Also led Marketing and Growth team including all demand generation, ops, brand strategy, messaging & positioning.+ Doubled pipeline in one quarter, built out our revenue contribution model across Sales/Marketing/Partners and across industry targets, increased marketing contribution to 80%, led 500+ person user conference x2+ Built out the following functions: Product Marketing, revenue operations (including sales enablement and contribution model), company operating model, customer marketing, brand marketing, corporate development, company knowledge administration, company OKRs and QBRs, corporate comms, PR/AR. + Projects spanned corporate and product strategy, investor pitch decks, org chart optimization with leveling and comp committee, and operational improvements to drive scale and efficiency and improve margins.
    View
  • Filevine
    Vp Of Product Marketing
    Filevine Feb 2021 - Nov 2021
    Salt Lake City, Utah, Us
    View
  • Filevine
    Sr. Director Of Product Marketing
    Filevine Oct 2020 - Feb 2021
    Salt Lake City, Utah, Us
    View
  • Weave Hq
    Director Of Product Marketing
    Weave Hq Aug 2019 - Oct 2020
    Lehi, Utah, Us
    + Launched the Weave rebrand of “your complete business toolbox” including repositioning all Weave’s features and products, writing 8 new feature pages and 7 benefit pages, new website homepage and a company reference guide+ Created Sales Enablement program including SE platform, sales training and 21 pieces of collateral (new personas, case studies, slide decks, competitor guides and pricing/discount guides)+ Grew marketing-sourced Upsell revenue contribution to 70%+ Successfully launched Payments and Analytics products along with monthly feature releases+ Executed customer journey exercise decreasing customer contacts by 50% during onboarding+ Grew Weave’s database from 22k to 56k and created the opt in process to ensure data compliance+ Built out COVID-19 content and communication strategy for prospects and customers including "Adapting to COVID-19", "Getting Back to Business" and "Doing Business in the New Normal" campaigns
    View
  • Adobe
    Sr. Product Marketing Manager - Developer Ecosystem And Open Source At Adobe
    Adobe Sep 2017 - Aug 2019
    San Jose, Ca, Us
    Promoted to focus on Adobe’s entire Developer Ecosystem including driving adoption of developer offerings, expanding Open Source and rebuilding Adobe’s developer brand+ Launched “Adobe Developers” community brand, aligned internal stakeholders and led launch strategy+ Developed and led the cross-company developer strategy including value pillars, content strategy and marketing channels+ Oversaw and contributed content for Adobe’s developer website, adobe.io, and technical content on adobe.com+ Launched the Adobe Tech Blog, organized contributors across the company and grew to over 2,000 followers+ Decreased open source approval time for employees from 2 months to half a day and processed over 400 submissions + Spoke at 11 industry events about our “Journey to Open Source” and acted as thought leader for Open Source at Adobe https://medium.com/@Jen_L_Gray+ Improved Adobe’s ranking among top tech companies from #32 to #16 in employees actively engaged on GitHub from 2017 to 2019
    View
  • Adobe
    Sr. Product Marketing Manager - Open Source @ Adobe And Developer Marketing
    Adobe Jun 2016 - Sep 2017
    San Jose, Ca, Us
    + Built and hired the Adobe Open Source Office team to centralize efforts, establish tooling and resources for employees and provide external marketing strategy+ Created Open Source submission process with steps for business review, legal review and launch/promotion+ Wrote creative briefs and produced 7 videos highlighting Adobe’s open source work+ Organized and led developer evangelism at large industry conferences, developer meetups, workshops and internal events
    View
  • Adobe
    Product Marketing Manager - Phonegap
    Adobe Oct 2014 - Jun 2016
    San Jose, Ca, Us
    Led marketing for Adobe’s most popular and used Open Source project, PhoneGap and PhoneGap Build+ Executed GTM strategy and programs including product positioning, competitive analysis, email campaigns, media relations, tech events, blog posts, case studies and new feature releases+ Launched PhoneGap Enterprise including demand generation plan driving 2,000 new leads in the first 3 months+ Organized 5 user conferences in the US and EU with over 200 attendees at each+ Led redesign of phonegap.com including UI, design and content
    View
  • Qualtrics
    Customer Success Marketing
    Qualtrics May 2013 - Oct 2014
    Provo, Ut And Seattle, Wa, Us
    Promoted to establish and execute the over-arching strategic plan, vision, and direction for all post-sale marketing and customer communication specifically focused on engagement, product usage and lifecycle of our 6,000+ customers. Activities spanned demand generation, customer expansion, content marketing, customer marketing, events and email marketing. - Led campaign development and content for customer upsell/cross-sell and demand generation campaigns including webinars, email marketing, landing page creation, content conversion and lead routing through Marketo contributing ~$2m to pipeline- Built out complete lifecycle from prospect-->renewal- Launched monthly webinar and podcast series for prospects and customers (content, cadence, assets and day-of operations)- Executed first annual user conference, Qualtrics Insight Summit, with 750+ registrants- Managed cadence and created content for all customer communications including newsletters, new feature and product releases and promotions- Acted as copywriter for all marketing collateral to add Qualtrics "voice" to ensure consistent messaging- Researched and launched first stages of an online user community- Managed customer advocacy, case study program and user groups- Created, produced and edited various product and promotional videos
    View
  • Qualtrics
    Head Of Customer Success
    Qualtrics Aug 2011 - May 2013
    Provo, Ut And Seattle, Wa, Us
    After success in my previous role I was promoted to build Client Success from the ground up. I hired and trained a team responsible for retention, client satisfaction and health, ultimately securing Qualtrics solution renewability. My team served as client advocates and liaisons between client and internal teams, including: sales, marketing, professional services, customer care and product management.- Built out entire onboarding process for 4 products- Created end-to-end client experience and retention marketing collateral to drive satisfaction and usage- Increased clients using the product within the first week to 95%- Developed benchmarks and monitoring system for product usage and health- Created and managed compliance process and contributed ~$1m in closed revenue 2012-2013- Led series of changes within the organization around client success by revamping many internal systems, tools and teams- Established escalation management process- Launched corporate swag store including design, layout and materials- Created client welcome packages and loyalty packages- Coordinated promotional products for events, conferences, trade shows and recruiting events
    View
  • Qualtrics
    Global Renewal Billing Lead
    Qualtrics Mar 2011 - Aug 2011
    Provo, Ut And Seattle, Wa, Us
    Developed new team and system for global renewal revenue billing and retention.- Executed first ever data analysis around attrition, renewal billing and churn- Increased billed-on-time percentage from 85% to 98%- Decreased time to payment for renewal revenue from 35 days to 23 days
    View
  • Vivint
    Corporate Compliance
    Vivint Apr 2008 - Mar 2011
    Provo, Ut, Us
    View

Jen Gray Skills

Leadership Salesforce.com Marketing Customer Satisfaction Customer Retention Email Marketing Market Research Customer Experience Client Success Building Customer Loyalty Client Lifecycle Data Analysis Microsoft Excel Business Strategy Marketo Demand Generation Marketing Communications Copywriting Customer Advocacy Case Studies Lead Generation Management Public Speaking Strategy

Frequently Asked Questions about Jen Gray

What company does Jen Gray work for?

Jen Gray works for Recharge

What is Jen Gray's role at the current company?

Jen Gray's current role is SVP Marketing at Recharge | Brand Leader | Growth Marketer | Multi-product | ex Qualtrics, Adobe.

What is Jen Gray's email address?

Jen Gray's email address is je****@****ics.com

What is Jen Gray's direct phone number?

Jen Gray's direct phone number is 180183*****

What skills is Jen Gray known for?

Jen Gray has skills like Leadership, Salesforce.com, Marketing, Customer Satisfaction, Customer Retention, Email Marketing, Market Research, Customer Experience, Client Success, Building Customer Loyalty, Client Lifecycle, Data Analysis.

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.