Jen Liu work email
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Jen Liu personal email
Jen Liu is a Program Manager, Cisco at Cisco. They possess expertise in microsoft office, management, microsoft word, microsoft excel, soho and 6 more skills. They is proficient in Spanish.
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Program ManagerCisco Oct 2024 - PresentSan Jose, Ca, Us -
Staff Program ManagerSplunk Oct 2023 - Dec 2024San Francisco, California, Us -
Cloud Access Program ManagerSplunk Oct 2021 - Oct 2023San Francisco, California, Us -
Cloud Infra & Ops SpecialistSplunk Aug 2020 - Oct 2021San Francisco, California, Us* Coordinate cross-functional activities, contents, and resources needed to ensure that organizationmaintains compliance* Led the development and partnered with Access Support team to build a more effective ticketing system to ingest customer requests for audit purposes* Standardize periodic compliance access reviews and evidence collection across 4+ major organizations* Collaborate with control owners and engineering leaders to develop processes, documentation in ensuring that products meet compliance requirements* Collaborate with control owners and engineering leaders to prioritize business-driven initiatives and projects to improve compliance and security posture* Communicate program plan, issues, risks of a new software tooling system to manage identity and access* Ensure operating effectiveness of access policies and controls by maintaining evidence catalog, participating in the team's hiring pipeline for additional resources -
Cloud Access Support EngineerSplunk Sep 2019 - Aug 2020San Francisco, California, Us* Manage all incoming Splunk Access Requests, ensuring access is given properly and aligned with security standards * Main communicator between Cloud Security and Automation teams in order to streamline the Access Grant process for new hires * Assist in managing internal Jira queues as well as develop Confluence knowledge-base for Splunk employees -
Audiovisual Support / Desktop SupportPalo Alto Networks Jan 2019 - Jul 2019Santa Clara, California, Us• Monitor, respond, and resolve approximately 25-40 audiovisual-related tickets submitted through Service-Now on a weekly basis to ensure timely resolution and closure • Responsible for resolving software/hardware and connectivity issues at the Tech Lounge by providing support to both on-site and remote employees • Communicate effectively with employees to gather detailed information about their issues and resolve in an orderly and timely fashion• Assist in special projects such as G-Suite rollout and Demisto’s Merger/Acquisition Onboarding Process • Install, maintain, and upgrade workstation hardware, software, and operating systems for both MACs and PCs • Provision 300+ laptops for interns, contractors, and full-time employees using JAMF and SMMC imaging methods • Onboard approximately 20-30 New Hires weekly, which includes hardware preparation and physical workstation set-up• Manage and distribute licenses for software such as CrashPlan, Microsoft Office 365, Adobe, and VMWare products• Enroll approximately 300+ iPads into AirWatch for remote management and troubleshoot/maintain 40+ Zoom-operated conference rooms for meeting purposes
Jen Liu Skills
Jen Liu Education Details
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Ohlone CollegeComputer Science -
Year Up UnitedCareer Readiness -
Cañada CollegeComputer Software Engineering -
Cañada CollegeFull Stack Software Development
Frequently Asked Questions about Jen Liu
What company does Jen Liu work for?
Jen Liu works for Cisco
What is Jen Liu's role at the current company?
Jen Liu's current role is Program Manager, Cisco.
What is Jen Liu's email address?
Jen Liu's email address is jl****@****unk.com
What schools did Jen Liu attend?
Jen Liu attended Ohlone College, Year Up United, Cañada College, Cañada College.
What skills is Jen Liu known for?
Jen Liu has skills like Microsoft Office, Management, Microsoft Word, Microsoft Excel, Soho, Public Speaking, Customer Service, Active Directory, Virtual Private Network, Virtualization, Microsoft Powerpoint.
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