As a creative professional with over a decade of experience in content creation, community management, and digital marketing, I thrive at the intersection of storytelling, strategy, and connection. Whether I'm organizing large-scale events, managing online communities, or producing engaging multimedia content, my focus is on fostering inclusive spaces and creating authentic, impactful experiences.I’ve worn many hats throughout my career:🎮 Content Creator: As a Twitch Partner and founder of The Firekeepers, I’ve built thriving communities and secured partnerships with brands like Taco Bell, HelloFresh, and Corsair.📈 Operations Expert: At Wordbank US, I streamlined global marketing operations, optimized workflows, and ensured top-tier client satisfaction.🎲 Event Specialist: I’ve organized charity streams, PRIDE raid trains, and Unity Speedruns, raising thousands for causes close to my community.💡 Creative Visionary: From Dungeons & Dragons shows like The Overprepared DM to custom graphic designs and video edits, my projects showcase creativity and passion.I hold a Master’s degree in Mental Health Counseling and leverage that background to infuse empathy and professionalism into every interaction. A proud member of the 2SLGBTQIA+ community, I champion diversity, equity, and inclusion in every space I occupy.Let’s connect if you’re passionate about digital innovation, community-building, or the magic of storytelling. I’m always open to collaborating on projects that amplify voices and make a difference.
Frostytools
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Community DirectorFrostytools Apr 2024 - PresentDallas, Texas, United StatesCommunity Management: Lead a thriving Discord community of over 8,000 members by fostering engagement, moderating discussions, and organizing community-driven events.Content Creation: Develop evergreen content, tutorials, and promotional materials for platforms such as YouTube, TikTok, and Instagram.Partnership Development: Coordinate brand collaborations and outreach, working with content creators of all sizes to showcase FrostyTools' features and updates.Feature Launch Support: Oversee the rollout of new features like Reactive Responses, ensuring smooth integration and user satisfaction.Creative Strategy: Enhance community engagement by refining chatbot personalities and gamifying user experiences, aligning with FrostyTools' vision of playful and supportive interactions.
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Content CreatorJenisonline (Self) Oct 2020 - PresentTwitch.TvEvent Organization: Spearheaded large-scale events like PRIDE raid trains and Unity Speedruns, showcasing and uplifting 2SLGBTQIA+ creators.Community Building: Founded and managed "The Firekeepers," a Twitch stream team, creating a positive and inclusive environment for gamers and streamers of all levels.Sponsorship Acquisition: Collaborated with brands like Taco Bell, Mattel, Corsair, and HelloFresh to secure impactful sponsorships.Content Production: Delivered high-quality, comedic live streams and video content across Twitch, YouTube, and TikTok, engaging an active and loyal community.Charity Fundraising: Hosted charity streams benefiting organizations like Fred Hutch and The Trevor Project, raising thousands of dollars for causes close to her community.
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Digital Operations Manager And Executive AssistantWordbank Us May 2022 - Apr 2024Denver, Colorado, United StatesProject Management: Oversaw the execution of international B2B marketing campaigns for clients, ensuring timely delivery and adherence to brand guidelines.Operational Optimization: Streamlined workflows and implemented tools to enhance team collaboration and productivity.Client Support: Maintained strong client relationships by addressing needs and delivering results-driven strategies for global markets.Data Analysis: Leveraged analytics tools to monitor campaign performance and identify opportunities for improvement.Team Coordination: Acted as a central point of communication between departments, aligning goals and fostering efficiency. -
Executive Assistant To The FounderFateful Encounters (No Longer In Operation) Oct 2019 - May 2022Dallas, Texas, United StatesContent Creation Support: Coordinated schedules, managed communications, and assisted in producing Fateful Encounters, a live Dungeons & Dragons series.Community Engagement: Actively moderated chats and ensured the growth of an inclusive and welcoming community for tabletop gaming enthusiasts.Event Planning: Organized virtual game nights and promotional streams to enhance viewer engagement and reach.Branding Support: Helped refine brand identity, assisting with logo design and marketing collateral.Logistics Management: Oversaw documentation and ensured the smooth operation of all team initiatives.
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Social Work And Case ManagementTexas Department Of Family And Protective Services Sep 2017 - Sep 2021Amarillo, Texas, United StatesJob Title: Social Worker & Case ManagerCompany Names: Peer Assistance Services, Aurora, CO (August 2019 – September 2021)City and County of Denver Human Services, Denver, CO (February 2019 – August 2019)Texas Department of Family and Protective Services, Amarillo, TX (September 2017 – February 2019)Case Management: Supported individuals and families through crisis intervention, resource allocation, and tailored action plans.Advocacy: Worked with underserved populations to provide access to critical services, including housing, healthcare, and education.Program Development: Designed and implemented outreach programs to increase community engagement and support.Collaboration: Partnered with law enforcement, educators, and healthcare professionals to ensure comprehensive client care.Crisis Intervention: Provided immediate support during emergencies, including counseling and resource coordination. -
General ManagerVisionworks Of America Jun 2012 - Oct 2017Amarillo, Texas, United StatesManagement & General ManagementVisionworks, Amarillo, TX (August 2016 – October 2017)Julie’s Hallmark, Amarillo, TX (April 2013 – November 2015)Eddie’s Napoli’s Italian Restaurant, Canyon, TX (June 2012 – May 2014)Team Leadership: Supervised and trained teams of up to 20 staff, fostering a productive and positive work environment.Operational Efficiency: Implemented inventory controls, scheduling systems, and customer service training programs to improve daily operations.Customer Service Excellence: Delivered exceptional customer experiences, resolving complaints and ensuring high satisfaction levels.Financial Management: Oversaw budgets, tracked sales, and managed payroll to meet financial goals.Event Coordination: Organized promotional events to drive foot traffic and increase sales.
Jen Lewis Education Details
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Mental Health Counseling/Counselor -
Psychology
Frequently Asked Questions about Jen Lewis
What company does Jen Lewis work for?
Jen Lewis works for Frostytools
What is Jen Lewis's role at the current company?
Jen Lewis's current role is Experienced Operations Manager | Producer | Community Manager | Executive Assistant | JenIsOnline on Twitch.
What schools did Jen Lewis attend?
Jen Lewis attended West Texas A&m University, West Texas A&m University.
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