Jenny Hampton Email & Phone Number

Bettendorf, Iowa, United States

Demonstrated close attention to detail to ensure a high-quality experience for customers by preparing beverages and food items to the highest standard. Maintained company values of creating a welcoming environment and meeting customer needs quickly and precisely.• Greeted and listened effectively to customers to ensure enjoyable and quick service.• Worked with coworkers to provide quality products in a timely manner.• Actively listened to customer complaints and dissatisfaction to quickly determine the best actions to resolve the problem. • Entered customer orders via a computer system and handled payments via cash, card, and mobile app.• Crafted beverages to customer’s requests to ensure satisfaction. • Performed opening and closing routines as well as support tasks throughout shifts.

Davenport, Iowa, United States

Lead students ages 3-18 in weekly classes focused on dance or theatre knowledge and confidence building. • Provided an engaging classroom environment teaching 5-10 students in weekly dance and theatre classes.• Created and implemented weekly lesson plans focused on dance/theatre knowledge, confidence building, and fun.• Regularly communicated with parents/guardians on student improvements and areas of development in the classroom. • Provided students and guardians with verbal and visual aids on what and how to practice at home. • Highlighted class and individual’s strengths in final performances to grow students’ confidence.• Engaged students through dance as a means to express one’s self in a positive way.

Davenport, Iowa, United States

Managed and led dance staff to create quality, affordable, dance programming for Davenport Parks and Recreation.• Generated programming and performance schedules including scheduling and training staff and volunteers.• Monitored class enrollments and made schedule adjustments as needed to meet course demands.• Communicated clearly and concisely with staff and families via email, phone, and/or in person.• Aided families with selecting and registering for courses.• Facilitated course transfers and refunds as needed. • Supported dance staff, theatre staff, and leadership team during programming and performances by being a point of contact for coordinating substitute instructors, troubleshooting issues, opening and closing the facility for programming, and more. • Collaborated with Performing Arts Supervisor and other leadership staff to continue growth of both dance and theatre programs through marketing, publicity, and promotions.• Built lasting relationships with students and families to gain long-term clientele and strengthen the quality of the program.• Facilitated the fitting, purchasing, and exchanges of dance costumes of all students for spring performances. • Observed a need for affordable dance attire and spearheaded the leotard and shoe exchange program to lessen costs for families.• Programmed company website to reflect new class offerings, full and cancelled classes, policy changes, and more.

Rock Island, Il

Served in a sales and customer service role assisting the Ticket Office Manager with ticket sales, and distribution on show evenings.• Assisted patrons with ticket and subscription purchases, arranging accommodations for clients with special physical or dietary needs.• Operated ticket processing system and credit card system accurately and efficiently.• Handled cash and credit transactions as well as balanced cash drawer. • Prepared tickets and patron lists for front of house team before performances.

Chicago, Il

Assist the Production Manager and Artistic Director.Maintain filing systems.Updating company calendars.Read and provided feedback on possible plays for upcoming seasons.

Cedar Falls, Ia

Planning lessons with co-director for weekly classes.Updating camp counselors on weekly lessons. Providing movement activities to challenge students in a safe and enjoyable environment.Creating movement activities for students to perform during the showcase.

Cedar Falls, Ia

Cedar Falls, Ia

Assist in clerical tasks and contracting projects around the division.