Manage the key relationships and activities between the Graduate Research Academy (GRA) and faculties and university offices. Lead the Graduate Research Liaison Team.

Provide strong and effective high level professional, management and project support to achieve great outcomes for Macquarie University. The Deputy Vice-Chancellor (Academic)'s portfolio spans programs and pathways, student engagement, belonging and inclusion, learning and teaching, the University Library and Art Gallery and Indigenous Strategy.

Lead and manage the institutional response to student complaints, academic appeals, and discipline/misconduct. Interim position during the student services professional services transformation. Focused on leading and supporting the team, managing policy and procedure review and implementation in student complaints, academic appeals and misconduct, systems improvement and reporting.

As Chair, achievements I am most proud of: 1. Leading and managing the volunteer Committee of professional staff from across NSW and ACT to achieve outcomes, managing regular meetings and operations, recruiting and inducting new committee members, supervising the regions executive support, setting and managing the region budget2. Successfully managing the change to the new regional structure of the association from the previous NSW and ACT Branches3. Initiating the John Chapman Memorial Grants and associated end of year event to hear from grant recipients on what a positive difference ATEM has made to their professional lives4. Actively contributing to association Council meetings and coordinating association projects including the Association's Finance Manual and Generational Thinking - will ATEM survive to it's 60th Birthday? 5. Being recognised for my contribution by my amazing colleagues being awarded a 2015 Meritorious Service Awards

Responsible for all coursework student administration operations, policy implementation and processes for the Faculty (approximately 7000 undergraduate and postgraduate enrolments) Key achievements included effective management and leadership of the Student Centre team (12 direct reports) and operations, leading new policy implementation (especially academic progression and special consideration), projects to continually improve the student experience (especially the Student Centre refurbishment), and leading the team during the MQ2020 curriculum transformation and then the disestablishment of the Faculty in 2020.

Effectively managed the HDRO management team (5 direct reports) providing high quality research student scholarship and fees administration - major round Government/University funded scholarships, research project University funded scholarships and externally funded scholarships. Provided high level committee and student support for research student appeals and implemented the new Master of Research international exchange program. Led HDR procedure improvements, including scholarship processes for the new eApplication system and the Master of Research procedure improvements working party.

Managed strategic HDR projects for the office including the Annual Progress Report process, international projects (cotutelle and joint phds management guide and transition of responsibilities to our work unit), marketing projects and managing and reporting on HDR Fees.While holding this position I was also Acting Manager (Management Team) with duties including process development, scholarships administration management and team supervision. I achieved this at a time when handover from the previous Manager was not possible.

Managed operations of MGSM HDR research candidature including selection, admission, induction, training, development, annual progress reports, thesis preparation and submission. The role had a strong focus on developing HDR candiate skills through coordinating learning and development programs.

Responsible for coordinating and significantly contributing to research strategy projects within the Office and the overall administrative management of the Office of the Pro Vice-Chancellor (Research).

I was elected for two consecutive 2 year terms by the General staff of UNSW to be the general staff elected member on the University Council, the governing body of UNSW.ACHIEVEMENTS 1. AICD Company Directors diploma completed successfully 2. Heightened awareness and involvement in Australian Tertiary Education governance issues as they relate to UNSW 3. Increased knowledge and input into university governance , strategic and policy issues4. Active questioning and input into Council , Risk Management and Student Affairs Committee meetings

Coordinated the implementation of the Paid Outside Work by Academic staff policy, maintained and managed the Universities Register of Commercial Activities and contributed to other policy implementation as required.

Provided strong administrative and coordination management, as well as training delivery and support of the UNSW career development services.

Provided high level administrative support for the work unit with primary duties of customer service, event management, office management and financial administration.

Provided frontline student customer service, maintained and improved student records and completed policy, process improvement and clerical duties as required.

ACHIEVEMENTS 1. Established AdminNet committee 2003/2004 as an extension to my role in Staff development 2. Active on committee and key mentoring role for new committee members3. Led project teams to organise events (end of year BBQs, Administrative Professionals week events and information sessions)4. Management of networks email explode list 5. Key role in increasing profile of UNSW professional staff

In 2001-2008 I held the position of Vice President of the club and extended my voluntary work to be an executive member of the UNSW Sports Association in 2002. I was elected Honorary Secretary in 2003-2006. I was responsible for the introduction of oztag (non contact version of rugby league) to the club – the increase in teams from one in 2001 to six in 2002 to thirteen teams in Summer 2003/2004 until 2008. My committee work culminated in achieving a 2008 UNSW Sports Recognition Award.

Managed and enhanced the student experience of over 100 current NICTA enhanced PhD students, managing marketing and recruitment initiatives to attract future HDR students to NICTA scholarships, managing the $1 mill per annum scholarship budget and playing a crucial role in managing the relationship between UNSW and NICTA including reporting for key stakeholders.

Coordinated the management, marketing and implementation of computer based mental health educational programs and research centre office management when required.