- Oversaw vulnerability program management.- Lead technical security team.- Serves as the final point of escalation for all technical security-related activities.- Acts in concert with the security policy team and management to minimize cyber risk.- Ensures prompt response to all actual and potential cyber incidents.- Ensures that all critical aspects of the infrastructure are compliant with security best practices and compliance guidelines (NIST 800-53, ARS, IS0 27001, etc).- Work to create policies and procedures which address security best practices and compliance guidelines.- Coordinate with all business units to ensure proper product purchases, licensing, and implementations are carried out in an efficient manner.- Conducts incident response and cloud security planning and training.- Dev/Sec/Ops program integration.- Assess, tests, and maintains all existing security infrastructure.- Serves as a focal point for all technical IT Security related activities.- Responsible for security testing of applications as part of the software development lifecycle.

Guided IT and security needs through consulting services.

Taught online technology courses (Programming I & Programming III, Java I, Windows Directory Services, Linux Administration, and Virtual Infrastructure, etc.)

- Oversaw vulnerability program management.- Lead technical security team.- Serves as the final point of escalation for all technical security-related activities.- Acts in concert with the security policy team and management to minimize cyber risk.- Ensures prompt response to all actual and potential cyber incidents.- Ensures that all critical aspects of the infrastructure are compliant with security best practices and compliance guidelines (NIST 800-53, ARS, IS0 27001, etc).- Work to create policies and procedures which address security best practices and compliance guidelines.- Coordinate with all business units to ensure proper product purchases, licensing, and implementations are carried out in an efficient manner.- Conducts incident response and cloud security planning and training.- Dev/Sec/Ops program integration.- Assess, tests, and maintains all existing security infrastructure.- Serves as a focal point for all technical IT Security related activities.- Responsible for security testing of applications as part of the software development lifecycle.Security Engineer- Assist with enrollment of corporate devices in Microsoft Endpoint Management and management of devices once enrolled.- Assists security team with the implementation and features of MS365 security and compliance (NIST 800-53)- Support the acquisition of hardware and software as needed.- Work as part of team responding to alerts from various security tools.- Mentor junior, technical, security personnel.

** Lead the development of policy and procedures for infrastructure and security, standardized systems and processes leading to more efficient use of resources.VP of IT Security & Infrastructure- Directly responsible for leading the development of innovative resource utilization systems for the organization.- Design, develop and evaluate the global organizational system strategic direction, plans, and polices to ensure effective impact on departmental and organizational goals.- Assess, develop and deliver effective consultative services to department managers through in-depth understanding of their current and anticipated organizational development needs.- Identify and evaluate system needs, opportunities, products and service solutions that further the company’s strategic growth objectives.Director of Information Technology- Responsible for Network/Systems Administrator duties maintaining network including switches, wireless access points, firewall, and local computer network settings.- Responsible for all software and hardware including setting up and maintaining all servers, computers, tablets, smartphones, copiers, and printers.- Responsible for managing and administrating all database systems on campus.- Responsible for all technology systems and infrastructure including campus phone system (Mitel), Active Directory, Exchange Server, backup systems, and anti-virus software.- Provide technical support and training as needed on any technology items for campus.- Oversee the technology budget.- Supervise the Information Technology department.

** Managed projects for website redesign, implementation of online ordering, and point of sale system standardization.Internet Property Manager- Project manager for new website redesign project for consumer side, franchising side, & training portal.- Responsible for overseeing web presence of Godfather’s Pizza.- Develop plan for Social Media use by Godfather’s Pizza.- Develop & maintain franchise development website.- Manage multiple vendor relationships with any partners that are part of Godfather’s Pizza’s web presence.IT Systems Administrator- Project manager for new VoIP phone system install at corporate office (ShoreTel), including network upgrade.- Install and maintain Point of Sale (Pos) systems at corporate owned locations.- Project manager to install security camera systems at all corporate owned locations.- Assist with roll out of online ordering system at all corporate owned locations & franchise locations that signed up.- Responsible for corporate network, servers, computers, phone etc. to ensure optimal performance.- Update website with store location changes.

** Managed standardization of systems across campus and setup online class system.Director of Information Services- Set and implement policy in coordination with university needs and strategic goals.- Manage and maintain all university networks and domains.- Manage and maintain all university computer systems, including servers, printers, desktops and laptops.- Manage and supervise all IT personnel.- Serve on various University committees as assigned.- Annually develop a budget for all University technology needs in cooperation with each department.- Work with the Vice President of Finance and Operations and the Academic Vice President to plan for the needs of the University as it relates to technology.- Oversee operations of the Communications Service Center.- Oversee and maintain university websites.Network Administrator- Responsible for assisting director in overseeing network.- Support phone system (Nortel)- 1st & 2nd level support for university technology equipment.- Support and oversee various projects.- Assist with maintenance and development of websites.Help Desk Manager / Network Technician- Supervise student helpdesk employees.- Support and maintain classroom and office equipment.- Provide support for computers, phone system, printers, network, sound and other technology equipment.

** Lead significant decrease in ATM downtime through adjusted monitoring, management of multiple vendors, walking branch personnel through troubleshooting, and consistent follow up.Senior Telecommunications Analyst- Responsible for administering enhancements on the Interactive Voice Response (IVR – Intervoice) Units.- Assist with system modifications to the large back office phone systems (Siemens).- Oversee the administration of the call accounting system (TRU System).- Research and advise management regarding new technologies.Wide Area Network (WAN) Technician- Responsible for overseeing Automated Teller Machine (ATM) Network.- Work with vendors and branch employees to service the ATM machines.- Produce daily/weekly reports for management detailing any ATM issues.CIF Senior Quality Control Processor- Responsible for training department employees on correct procedures for updating information.- Create and maintain instructional training materials.- Work to ensure customer information is accurately updated and maintained.Customer Service Representative- Answer incoming customer calls and provide good customer service.- Assist customers with any questions or issues on their accounts.