Jen P. Email & Phone Number

Scottsdale, Arizona, Us

Overseeing all aspects of retail operations, product production, online sales, wholesale management, and buying departments. Implementing retail standards, inventory systems and inventory control, overseeing production and sales staff. Increased overall retail sales 10% over two years.As retail buyer I was responsible for fostering long-term relationships with key vendors into deeply engaged, strategic partners. Partnered with owners to set priorities and execute the business plans and measurable business goals. Direct and champion the product procurement, flow and executions of retail buying while proactively identifying the additional opportunities to enhance future endeavors.

Culver City, California, Us

Launched store opening, overseeing retail operations, inventory management, hiring team and providing leadership

Honolulu, Hawaii, Us

Leadership of retail operations at a 3K square-foot store that offered luxury clothing, jewelry, accessories, home decor, and gift items to guests of The Phoenician Resort. In this position, I established a vision, developed systems and processes, and supervised a sales team while overseeing a visual merchandiser, and customer service team to ensure exceptional guest experience in compliance with organizational and resort policies and procedures. I facilitated and completed spot and physical inventory processes, cycle counts, and phone order tracking and maintained responsibility for hiring, training, and mentoring sales staff, creating schedules, and completing employee reviews.o Grew revenue 3% in a single year to produce $1.3M in annual revenue.o Increased revenue 1.5% by securing 13 regional vendors with diverse product selections, including fine art, ceramics, gourmet food, jewelry, and skin care.o Served as liaison between company stakeholders and The Phoenician, addressing customer experience, visual presentation, and special events

Phoenix, Arizona, Us

Scottsdale, Arizona, Us

As the manager of retail store operations and purchasing at the Frank Lloyd Wright Foundation, I promoted sales of specialty goods both on-site and off-site with museum partners. In this position, I trained, mentored, and managed a team that include an assistant manager, inventory control manager, sales staff, and volunteers. I networked to establish vendor and client relationships, completed buying processes, designed store merchandising, monitored orders, and promptly resolved emergent issues. In addition, I evaluated the market, identified opportunities, and developed impactful strategies to promote growth while producing an annual budget, maintaining inventory, and implementing special events.o Launched pop-up store location in a local museum and on-site trunk shows with local artists to increase customer base and revenue.o Established peer group to improve retail methodology, identify revenue growth opportunities, and discuss market trends.o Established annual and semi-annual inventory control systems and implemented inventory and POS platforms that supported continual growth of merchandise from purchasing and licensed product.

Palo Alto, California, Us

At Hudson Grace, LLC, I managed the flagship retail location of a luxury home goods company that produced over $3.2M in annual revenue. As the showroom manager, I oversaw a team of eight staff members, developing schedules, managing payroll, networking to establish client relationships, providing product expertise, and making recommendations. I maintained trade client relationships, monitored orders, and promptly resolved client concerns while evaluating the market, identifying opportunities, and developing impactful strategies to promote growth.o Established profitable strategic partnerships with designers, contractors, and wholesale partners.

Emeryville, California, Us

At Mighty Leaf Tea, I oversaw the launch of sales of gourmet beverage products to retail and foodservice accounts across a territory that included California, Arizona, and New Mexico. To support organizational objectives, I established strategies to improve market share and increase revenue, reviewing the market and trends, facilitating distributor and hospitality client training, and managing relationships to enable the efficient resolution of issues and concerns. Additionally, I delivered high-impact product presentations while representing the brand at trade shows.o Grew sales by up to 15% year over year by securing $3.5M in business and retaining key accounts, including the Marriott Autograph College, Hillstone, and Nordstrom Cafes.

Sausalito, Ca, Us

As a B2B sales trade manager, I managed trade and wholesale accounts for dinnerware sales, providing innovative products for commercial and residential use both domestically and internationally. In this position, I facilitated the full lifecycle of order processes, from inquiry through closing, providing quotes and product samples, managing inventory, and ensuring timely delivery. I assessed the market and trends, and created and implemented strategies to improve efficiency, sales, and service. Additionally, I reviewed and analyzed operations to identify opportunities for improvement and monitored and maintained inventory.o Increased overall dinnerware trade sales 8% over two years by orchestrating premium brand experience from order placement through fulfillment for showroom and external client accounts.o Ensured the successful achievement of sales targets and customer service expectations while managing budgets to improve profit margins.