Business development, client care specialist, safety consultant for onboarding videos for active shooter and de-escalation training, and trauma kit consultant.

Build relationships and manage relationships with new and existing clientsDevelop presentations built around proposals and train new owners on fire safetyCreate a monthly forecast based on pandemic era market trendsGenerate leads and create estimates maintain proposal volume a monthManage down payments, invoice resolutions and collectionsSell multiple lines of elevators and escalators including: Maintenance, Recovery, Unit Conversions, Schindler Ahead, HX mods, COVID 19 productsGather Vender estimates for equipment and replacement partsRepresent company in BOMA IREM and other trade shows

• Identify major target markets-design specific marketing plans to best penetrate this market.• Develop strong relationships with customer base grounded upon clear and frequent communication, mutual trust and ability to work with, and know each customers properties, goals, needs, and budget to deliver effective solutions for commercial snow and ice management, and landscaping.• Assure all contracted services provided were of good quality and completed in a timely fashion. Communicated to appropriate parties any problem areas and work to find immediate resolution. • Generate and develop new business through cold calling, tradeshows, networking, and referrals, while providing quality service and consultation to existing customers.• Develop and oversee development of marketing material, blogs, social media and website creation and launch. • Member of Building and Owners Management Association (BOMA) and Institute Of Real Estate Management (IREM)

• Developed and managed all aspects of the marketing and communication department from strategy to budget, to event coordination and execution. • Managed marketing staff including Agent Marketing professionals, Social Media staff and marketing administrative assistants. • Oversaw creation of marketing materials and company website for insurance and property management industry. • Maintained and created new relationships with current and potential clients. • Responsible for creation and implementation, including budget management of multiple events ranging from small networking opportunities to weekly tailgates, golf events, educational seminars, fundraisers, and client events.• Planned and coordinated two live Learn and Burn events with the Norwich Township Fire Department. • Member of BOMA, Community Association Institute (CAI), Columbus Apartment Association (CAA Associate Council )

Manage National and Regional accounts for firm which provides scientific and investigation services for the fire analytics industry.• Special responsibility for business development throughout Ohio.• Coordinate company trade show efforts nationwide; determine which have potential to increase exposure and drive growth, and either represent company personally or assign personnel for this effort. • Interviewed candidates for engineering, investigation and marketing personal for service centers across the country.• Trained engineers and investigators in client relations.• Planned, taught and coordinated continuing education for clients including subrogation attorneys, adjusters and insurance agents.• Coordinated major projects-such as slow-burns -with other companies in the industry.• Member of Columbus, Akron, Lima, Toledo Claims Clubs

•Organize events to develop relationships with clients: plan frequent Game Nights, weekly Ohio State Football Tailgates, and annual March Madness and Cinco de Mayo Events•Traveled nationally to analyze financial and marketing strategies of the BN 10 network of restoration contractors. Part of 10 person team which provided consulting services for companies grossing $5-$20M •Celebrity Ambassador for professional association Golf Tournament: secured celebrity participation and introduced participating celebrities to their foursomes•Gained extensive experience creating company presence at trade shows: designed and manned promotional booths at conferences for five unique professional associations.•As project manager on BOMA’s annual formal fundraising event, increased my company’s visibility to customer base. Negotiated contract for venue, secured celebrity participation, and promoted event.•Developed, promoted and taught Continuing Education classes for insurance adjusters and agents in the Columbus area.

•Developed creative strategies to market contemporary and classical literature and poetry to 6th-12th grade students in inner-city and rural settings on two continents