Jen Sprague Email & Phone Number

United States

United States

Collaborate seamlessly with enterprise account executives, constructing compelling business cases grounded in value-driven metrics for diverse opportunities.Spearhead large-scale Proofs of Value (POV) for enterprise clients, including a milestone engagement that stands as the company's largest to date.Demonstrate an exceptional grasp of Salesforce, tailoring our platform to individual prospects' needs, enhancing engagement and conversion rates.Assume the role of onboarding and Salesforce training expert, effectively equipping new team members with essential skills in persona-based selling.Contribute significantly to team excellence by co-authoring the Solution Consultant playbook, a pivotal resource for consistent and effective sales practices.Collaborate closely with the post-sale team, facilitating successful onboarding and deployment of Scratchpad, achieving an outstanding 100% adoption rate within a tight 60-day window.Independently manage SMB deals, expertly showcasing and customizing the latest product features to drive engagement and secure successful deals.

Chicago, Illinois, United States

Conducted 500+ personalized 1:1 onboarding sessions for new sign-ups, ensuring seamless user integration and comprehensive understanding of our platform.Tailored our tool to match the unique workflow requirements of individual users, enhancing user satisfaction and driving long-term engagement.Played a pivotal role in customer support, effectively troubleshooting issues via email to deliver prompt solutions and minimizing escalations to engineering.Innovatively contributed to sales efforts by generating sales signals and collaborating closely with sales teams, resulting in the identification of valuable opportunity leads.Orchestrated successful Proofs of Concept alongside Account Executives, showcasing our product's value proposition and driving prospects towards conversion.Demonstrated exceptional analytical skills by tracking and analyzing key metrics from Proofs of Concept, providing valuable insights to optimize future engagements.

Chicago, Illinois, United States

Chicago, Illinois, United States

Chicago, Illinois, United States

Consult customers in-person and redesign their inventory management and cost tracking processes via Collision Services, a web-based business analytics and cost-tracking toolDesign large-scale online and in-person training seminars and courses for 1500+ business customers in the USA and CanadaEducate 800+ accounts on how to monitor, analyze, and improve KPIs, resulting in consistent sales increases for Collision Services customers year over yearCollaborate with PPG salespersons to identify improvement opportunities for customers in order to upsell PPG training courses and products in order to guarantee customer retention and raise exit barriersManage Collision Services web/mobile application improvement project, providing direction and feedback to ITPilot newest application features in champion shops while trouble-shooting and finessing to fit customers’ needsProcess and approve direct-sale invoices for national account customers before sending to accounting team for crediting and billingCoordinate equipment order operations for largest national account customers, including paint materials and computers

Wixom, Michigan, United States

Secured large non-direct customer by creating, installing, and training on centralized inventory and business analytics tools for 15 shop locationsManaged sales activities and tracking for regional multi-shop organizations Lead communications & meetings between National Business Development and Regional Business Development departments in order to develop specialized inventory and analytics programs for smaller scale customersExpanded existing accounts through learning customer needs and strategizing future opportunitiesProcessed invoices for largest direct customer to send to accounting for billing and creditingUpgraded computer hardware and software for largest direct customer in Michigan, Illinois, and Indiana

Wixom, Mi

Supported Territory Managers and Business Development Managers during business deals, new customer onboarding, and customer maintenanceCoordinated field trials of website use for customers to improve customers’ digital marketing and online presenceAssisted conversion of largest distributor in Mexico and all its customers from a competitor to PPG’s portfolioCreated specialized market analysis reports for shops and third-party distributors as well as for all Michigan salesOversaw the inventory management setup of 15 body shop locations that included training and continual support

Strongsville, Oh

Participated in sales and field training to gain more knowledge about the Automotive Refinish industryReviewed and edited product management documents for marketing departmentCreated and revised product announcements for marketing departmentOrganized the first PPG "Summer Cruise-In" with over 100 participants and attendeesGathered and compiled market research from 50 body shops in the Michigan zone for sales projectAdvised HR department on overall internship effectiveness and provided feedback on learning experience

Bachelor Of Science (Bs) With Honors, Marketing

Activities and Societies: Hudson and Holland Scholars Program, William R Fry Scholars Program, Valedictorian Scholarship, Hutton Honors.

Core 40+ With Honors

Activities and Societies: DECA, Spanish