Jen Stephens Email & Phone Number

Saint Paul, Mn, Us

Saint Paul, Mn, Us

Edina, Mn

Edina, Mn

Minneapolis, Minnesota

Bloomington, Mn

• Implement project management best practices and tools • Overseeing projects from start to finish through client feedback • Routing materials through the appropriate departments • Ensuring projects stay on time and on budget • Reviewing all materials from the production team before passing along to the Account Supervisor and/or Client • Primary contact with digital and online production • Serves as liaison between multiple clients, agency and all disciplines • Monitors feedback from all stakeholders and knows when to push back and when to elevate situations

Bloomington, Minnesota

• Worked directly with the Client Program Manager to ensure the success of Pearson Vue’s largest client. This included the day to day support of clients requests, as well as consulting with the client in regards to solutions on business issues including efficiencies and effectiveness of client programs• Ran and analyzed reporting for client’s key performance indicators, as well as all ad hoc reporting. Would provide monthly business review to client to ensure they were fully aware of program performance • Was responsible for working with the internal development team to assist in system enhancements as required by the client. My responsibilities included, but not limited to; requirement review, design meetings, testing and implementation.• Created and maintained documentation

St Paul, Mn

• Assessed, managed, revised and actively participated in the entire student enrollment process from initial application to upload into all software applications used by the student• Coordinated required student state testing for over 100 students over a 6 day period with limited staff and limited equipment availability. • Managed school accountability testing 3 times a years which involved the coordination of students, teachers, administrators and myself.

• Responsible for the processing and proper account coding of cash receipts and accounts payable• Preparation of monthly bank reconciliations and financial statements• Preparation of quarterly and year end tax filings

Minnetonka, Mn

• Lead strategic projects involving intranet, internet and extranet site improvement initiatives• Identified and lead process improvement initiatives in order to streamline processes and re-engineer systems• Implemented content management system utilizing complex personalization tools• Managed extranet website serving a global distribution with unique profiles for each user• Launched and managed global websites containing complex translations

Mankato, Mn

• Responsible for providing timely and efficient support to customers regarding proprietary software.• Utilized technical skills in order to solve customer issues relating to software.• Coordinated customer software feedback to improve future software releases.

Bachelor'S Degree, Office Systems Management

Education record