Jen Waite Email & Phone Number

Wauwatosa, Wisconsin, United States

As Director of Operations, I ensure our company culture is embodied throughout the organization. I oversee department productivity and engage in regular collaboration with management and leadership to design operational activities and initiatives for optimal performance. Monitoring and analyzing key metrics allows me to ensure efficient and timely.

With direct oversight of department managers in Compliance, Verifications, Investigations, Investigations QA, and Occupational Health Services, I served as a resource to department managers, working closely with Human Resources to leading teams with integrity and establishing and maintaining a trusting, inclusive, and productive environment. I planned and.

As the Compliance Officer, I was responsible for regular interpretation of federal, state and local laws and regulations. I developed and enforced compliance policies and procedures, conducted regular department and process audits, and identified strengths and oversaw the reconciliation of weaknesses. I helped our organization be a partner to our clients.

I acted as the Account Manager for resale clients. I was the liaison between Sales/Client Relations and key accounts. I supported our sales team by introducing clients to new and updated services. I also supported client services by expediting the resolution of customer issues. I understood and anticipated the needs of clients. As this was a newly created.

Mentor, Ohio

I began my 14-year career at BackTrack as a verification services processor. I won multiple awards for productivity and quality. I became a SME in DOT-regulations. I developed the internal training manual for DOT verifications and went on to be the manager of a team specializing in DOT-regulated background checks. In this role, I was also responsible for.

Eastlake, Ohio, United States

I was an office associate responsible for document scanning, large format scanning, data entry, and manual indexing.