Customer Service Representative
Madison, Wisconsin Area
Provided customer service to our dealers and customers in our market area, primarily in Wisconsin, Michigan, Indiana, Illinois, Iowa, Minnesota, and Ohio, with some additional outlying areas. -Ingredient purchasing/inventory management-Fulfilled customer order through, phone, email, and all stages of entering sales orders/purchase orders-Invoiced sales orders/issued credits/customer transfers-Provided product/sales support-Maintained favorable customer partnerships -Maintained office supply inventoryServed on the Vita Plus Safety Committee and presented monthly safety training topics to employee owners at our Distribution Center and/or Production Plant.Champion of Employee Owners Graduate- Completed the Vita Plus CEO program which included an in depth exploration of Vita Plus as a whole, performed a job shadow with two dairy nutritionists, and completed an Outreach Project. Created the "Vita Plus: Feed Cycle" video to show employee owners and customers the full scope of our operations from farm to production to transportation. Presented the video at subsequent Vita Plus New Employee Orientations, to educate and share the project as part our on-boarding process.