Jennifer Burton Csm, Itilv3 Email & Phone Number

Portsmouth, Va, Us

Sterling, Va, Us

• Led product development for multiple applications within the OCC Treasury application, driving innovation and user satisfaction.• Collaborated with cross-functional teams to ensure seamless integration and functionality of new features.• Implemented agile methodologies to streamline development processes and meet project deadlines.• Successfully launched new features and enhancements, contributing to increased user engagement and retention.

Aberdeen Proving Ground, Md, Us

Vienna, Va, Us

Oversee a staff of 24 maintaining for the FTA achievement project deliverables, coaching and technical technical troubleshooting, and enterprise wide documentation for 6 O&M Appian Applications and one built from the ground up to include a data migration.Experience with security security plans and ATO documentation as well as shared services. Deliverables included roadmaps, schedules, SSPs, framework and design, healthchecks, weekly executive reporting, system log analysis, Tier 2&3 help desk oversight, and integration and authentication with grants.gov, login.gov, and the Treasury.

Aberdeen Proving Ground, Md, Us

Supporting the US Army DCGS/IS&A programs

Aberdeen Proving Ground, Md, Us

Meet with clients to discuss their hardware and software needsStrategize with the Dev Team to create customized solutions.Draft and delivering presentations on targeted productsDesign customized software and hardware solutions for the customerTest the performance of the system and fix bugsDevelop relationships and maintaining customer relationsCreate & Maintain User Stories ensuring Development is on track

Dallas, Tx, Us

Developing an Appian application in an agile cloud environment

Lorton, Va, Us

Chenega NJVCSeptember 2016- March 2017Managed all operation aspects of DTE Recruitment including; cost management, schedule management, date management, proposal activity and other related program activities.Partnered with the end client and created SOP Recruitment Plan Served as a principle liaison with current and prospective program customers.Planned, scheduled, organized, and administered program tasks and interviews.Tracked Recruitment metrics against phase review objectives, reported status to supervisor on a regular basis and executive staff as needed and/or requested.Established and managed customer relationships.Concentrated on the efforts associated with the contract and collaborated with the Program Manger to integrate it with the different elements of customers overall requirements.Provided recommendations in regards to hiring, wage adjustments, and backfills.Recommended and/or lead new processes where needed to improve quality or on-time delivery.Ensured effective reporting and communication with the customer and client.Created a visual workflow and trained higher management on new procedures during merger.

Kinetix Technology is a national, award winning, IT services firm that helps companies drive performance by delivering custom IT consulting and professional services. Kinetix Technology provides clients with exceptional solutions and services in two core areas of Information Technology: Software Development Lifecycle (“SDLC”) and Data Management including Data Capture, Storage, Processing and Analysis. Kinetix consultants specialize in specific technologies and job functions, as well as industry verticals, enabling them to respond to the unique needs of each client. Kinetix Technology provides consultants on consulting and staff augmentation engagements, in contract, contract-to-hire and direct hire positions.

Falls Church, Virginia, Us

As a trusted systems integrator for more than 50 years, General Dynamics Information Technology provides information technology (IT), systems engineering, professional services and simulation and training to customers in the defense, federal civilian government, health, homeland security, intelligence, state and local government and commercial sectors. With approximately 28,000 professionals worldwide, the company delivers IT enterprise solutions, manages large-scale, mission-critical IT programs and provides mission support services.

I began with Ace Auto Group in July originally helping with branding. I designed the website and created the iFramed blog within to increase SEO as well as provide original content to be published on Twitter, Facebook, Google+ and Yahoo. In addition, I advertise through Craiglist, Cars.com, Trucar.com, Carfax, and carsforsale.com designing ads that are eye catching and result in sales. In addition, I provide IT support with email logins and create relationships with vendors to encourage referrals. I also design and approve any email campaigns, outgoing message formats, and logo approvals. All photos, excluding sold vehicles, are taken and posted by me. I have increased the sales of the company by 100% and improved the website landing visits by over 200%

Herndon, Virginia, Us

Teaching readily applicable concepts and tools based on the principles and practices of Jack Welch and other leading business thinkers, the Jack Welch Management Institute provides students and organizations with the proven methodologies, immediately actionable practices, and respected credentials needed to win in business. Defined by the core belief that winning individuals and organizations create jobs, galvanize growth, and give back to society, the Jack Welch Management Institute graduates Executive MBA and certificate students prepared to change the trajectory of their companies and careers.Inside and Outside Event Planning, Sales, & Marketing including orchestration of the 2015 Chick Fil A Leadercast for Southern MD.Creation of Course Content to include training of new Admission Advisors and Leadership using the UDEMY platform.

Bachelor Of Arts (B.A.)

Master Of Business Administration (M.B.A.), Organizational Leadership