Jennifer Smiles Email and Phone Number

I help leaders get results through relationships and data. As a seasoned leader and certified leadership and performance coach, my passion lies in partnering with leaders to align corporate objectives with leadership excellence to create a culture of high performance, and engagement.Why do I love what I do?Nothing makes my heart happier than coaching people to communicate what needs to be communicated in a way that engages others while moving the needle for the business. I built my career by being helpful, relatable, and approachable while striving to understand the facts and connect the dots between people, processes, systems, and culture issues. I help others create environments where cross-functional, collaborative teams take appropriate risks and solve operational issues that positively impact the employee experience, engagement, corporate strategy, and customer loyalty. My processes result in high-performing teams who stay, providing continuity and stability for the organization. I believe in hiring great people and empowering them to succeed. I prioritize listening, setting clear expectations, offering resources for success, trusting, and developing them while creating a safe growth space. With expertise in performance management, leadership coaching, and talent management, I am dedicated to helping organizations create a culture of belonging and performance excellence. My guiding mottos are to "presume positive intentions" and "be a helper not a thumper", allowing for open communication and collaboration.